Mariah Hill
Texarkana
Summary
- Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
- Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
11
11
years of professional experience
Work History
Correctional Officer
Texas Department Of Criminal Justice
New Boston, TX
03.2025 - 03.2026
- Promoted positive change in inmate behavior by observing and ensuring inmates abided by policy and good behavior
- Provided public safety by being accountable and keeping track of inmates' location
- Ensured all inmates under my supervision were provided everything the state allows and requires them to have
Manager
Petsmart
Texarkana, TX
11.2023 - 01.2025
- Implemented training programs to develop staff skills and improve service delivery standards.
- Drove sales, managed nightly deposits, ensured store cleanliness, and led customer engagement.
- Oversaw inventory accuracy, handled cash management, and maintained store presentation standards.
- Fostered a positive team-oriented environment, providing training and support to staff for optimal performance.
- Led by example in sales, inventory management, and customer engagement as a Manager at Petsmart.
- Utilized customer engagement strategies that enhanced shopping experience and loyalty.
Warehouse Receiver
Spec's Family Partners
Denton, United States
09.2021 - 07.2023
- Exceeded sales targets by fostering strong customer relationships and leading team efforts
- Ensured accuracy in all shipments through meticulous inspection and verification processes
- Boosted stocker productivity by effectively managing tasks and providing guidance
- Streamlined office operations with efficient filing, communication, and paperwork management
- Strengthened vendor relationships, enhancing supply chain efficiency and store inventory
- Mentored new staff, ensuring rapid acclimation to our operational standards
- Optimized receiving process, reducing wait times and enhancing efficiency
Manager on Duty
Dollar General
Denton, United States
02.2019 - 07.2019
- Cultivated a team-focused environment, elevating overall performance
- As Manager on Duty, led team to streamline inventory, enhancing store efficiency
- Managed nightly safe counts and store lock-up with zero errors, ensuring security
- Fostered a supportive team environment, directly contributing to improved store performance
- Enhanced store operations, leading to a more efficient inventory process
- Encouraged team collaboration, boosting store morale and performance
Cashier/Customer Service
Walmart
Denton, United States
08.2018 - 12.2018
- Checkout customers and bag their items, maintain friendly customer service, keep a clean work environment, focus, and often deal with stressed and upset customers
- Efficiently processed transactions, excelled in customer service, and maintained cleanliness at Walmart
- Boosted customer satisfaction by handling transactions quickly and accurately
- Guaranteed a spotless checkout area, enhancing the shopping experience
- Provided empathetic customer service, resolving issues with patience
- Thrived in a fast-paced environment, consistently meeting customer needs
- Adapted to diverse customer queries, improving service efficiency
- Aided colleagues during peak hours, promoting a team-focused work environment
- Mastered rapid and accurate transaction handling, uplifting team spirit by assisting peers
Photographer
Texarkana, United States
12.2014 - 12.2018
- Founded a photography business, capturing moments that last a lifetime, enhancing client satisfaction
- Introduced unique photography techniques to stand out in a competitive market, elevating brand recognition
- Ensured top-quality photo finishes through meticulous editing, consistently exceeding client expectations
- Fueled by passion for photography, continuously sought new scenes and subjects, broadening portfolio diversity
- Revolutionized client experiences by integrating storytelling in photography, capturing not just images, but narratives
Outside Operations
Zone Action Park
Lewisville, United States
01.2018 - 07.2018
- Ensured all safety guidelines and rules were acknowledged and abided by
- Oversaw safety, ensuring zero incidents by strictly enforcing rules at Zone Action Park
- Maintained vigilant supervision of activities, prioritizing child and teen safety at all times
- Provided guidance and support to ensure a safe, enjoyable experience for all patrons
- Led by example in promoting safety and fun, setting a benchmark for team performance
- Fostered a culture of safety and fun, leading to enhanced customer satisfaction at Zone Action Park
- Streamlined operations, ensuring efficient and safe experiences for patrons, reinforcing Zone Action Park's reputation
Fountain/Carhop
Sonic Drive-In
Texarkana, United States
02.2016 - 08.2016
- As Fountain/Carhop at Sonic Drive-In, provided top-notch service and fostered a welcoming atmosphere for customers
- Efficiently managed high-stress situations, ensuring customer satisfaction and loyalty
- Excelled in a fast-paced environment, maintaining high standards of cleanliness and service
- Assisted team members during peak hours, contributing to a collaborative work atmosphere
Education
Bachelor of Science - Criminal Justice
University of North Texas
Denton, TX05.2020
Diploma -
Liberty-Eylau High School
Texarkana, TX05.2016
Skills
- Management
- Customer Service
- First aid training
- Emergency response
- De-escalation techniques
- Money Management
- Fast Paced Working Environments
- Organizational Skills
- Retail
- Shipping and Receiving
- Sales
- Verbal/Communication Skills
- Photography
- Stocking
- Microsoft Windows
- Adobe Photoshop
- Adobe Lightroom
- Microsoft Excel
- Typing/Writing
- Cash Handling
- Cash Register
- Merchandising
- Customer Engagement
- Vendor Relationship
- Office Operations
- Inventory Management
- Team Building
- Complex Problem-solving
- Staff training and development
- Policy implementation
- Time management
- Relationship building
- Coaching and mentoring
- Clear communication
- Mental health awareness
- Correctional facility procedures
- Inmate supervision
- Policy enforcement
- Restraint techniques
- Security procedures
- Relationship building and management
- Emergency management
- Cultural sensitivity
- Conflict resolution skills
Timeline
Correctional Officer
Texas Department Of Criminal Justice
03.2025 - 03.2026
Manager
Petsmart
11.2023 - 01.2025
Warehouse Receiver
Spec's Family Partners
09.2021 - 07.2023
Manager on Duty
Dollar General
02.2019 - 07.2019
Cashier/Customer Service
Walmart
08.2018 - 12.2018
Outside Operations
Zone Action Park
01.2018 - 07.2018
Fountain/Carhop
Sonic Drive-In
02.2016 - 08.2016
Photographer
12.2014 - 12.2018
Diploma -
Liberty-Eylau High School
Bachelor of Science - Criminal Justice
University of North Texas