I am a motivated, hard working individual with a willingness to learn and take on challenges. I enjoy communicating with those around me and seek out opportunities to be helpful.
Overview
2
2
years of professional experience
Work History
Shift Leader
Ike's Love & Sandwiches
Long Beach, CA
07.2022 - Current
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
Coordinated shift workers for inventory receiving, auditing and restocking.
Educated customers about offerings, promotions and pricing to boost sales.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Checked orders for quality and completeness.
Maintained positive working relationship with fellow staff and management.
Host
Buffalo Wild Wings
Long Beach, CA
08.2021 - 05.2022
Inspected dining areas for any damages or defects.
Took reservations from patrons by phone or online.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
Notified server after seating parties in section to facilitate prompt service.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Communicated with servers about new tables, changes in food availability and customer comments.