Caleb Gilleo
Tallahassee,FL
Summary
Dynamic and goal-oriented professional with extensive experience as a Correctional Officer at Volusia County, skilled in crisis management and safety enforcement. Proven ability to lead teams, enhance operational efficiency, and resolve conflicts effectively, ensuring a secure environment while maintaining high standards of professionalism and legal documentation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Correctional Officer
Volusia County
Daytona B, Florida
04.2024 - 02.2025
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
- Conducted fire, safety and sanitation inspections.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Frontline Member Associate
BJ's Wholesale
09.2023 - 04.2024
- Applied problem-solving skills when faced with unexpected challenges, demonstrating versatility within the role.
- Worked collaboratively across departments toward shared objectives that ultimately benefited both internal stakeholders and external clients/members alike.
- Identified opportunities for process improvements, leading to more efficient operations within the department.
- Improved customer satisfaction by addressing and resolving inquiries promptly and professionally.
Shift Lead
Moe's Southwest Grille
10.2022 - 01.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Crew Trainer
McDonalds
09.2022 - 10.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
Associate of Arts - Criminal Justice Technology
Tallahassee State College
Daytona, FL01-2026
Skills
- Goal-Oriented
- Legal documentation
- Team leadership
- Crisis management
- Performance Tracking
- Appointment Scheduling
- Professional Appearance
- Appointment Coordination
- Safety and security enforcement
- Trained in defensive tactics
- Policy enforcement
- Emergency response
Certification
- CPR Certified
- Stop the bleed certified
- AED Certified
Languages
Sign Language
Elementary
Timeline
Correctional Officer
Volusia County
04.2024 - 02.2025
Frontline Member Associate
BJ's Wholesale
09.2023 - 04.2024
Shift Lead
Moe's Southwest Grille
10.2022 - 01.2024
Crew Trainer
McDonalds
09.2022 - 10.2023
Associate of Arts - Criminal Justice Technology
Tallahassee State College
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