Samantha Beavers
Madera,CA
Summary
Adept at managing high-risk situations and streamlining processes. My expertise in time management and problem-solving, alongside a keen eye for detail, ensures efficiency and compliance in fast-paced environments. Demonstrated success in training, payroll management, and enhancing customer relations showcases my goal-oriented approach and multifaceted skill set.
Overview
35
35
years of professional experience
Work History
Correctional Officer
Central California Women's Facility
11.2008 - 12.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Personnel Specialist
Valley State Prison
07.1997 - 11.2008
- Managed payroll processing for company employees, ensuring timely payments and accurate deductions.
- Maintained up-to-date knowledge of employment laws, ensuring company-wide compliance with applicable regulations affecting HR operations.
- Streamlined personnel record-keeping processes, resulting in improved efficiency and data accuracy.
- Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
- Administered employee benefits packages, ensuring accurate enrollment and prompt resolution of issues or discrepancies.
Eligibility Worker
Madera County Department of Social Services
04.1995 - 07.1997
- Conducted comprehensive income calculations for clients seeking public assistance, ensuring appropriate benefit levels were assigned based on financial need.
- Interviewed applicants and explained scope of different available benefits.
- Assisted clients in understanding complex program requirements through clear explanations and provision of informational resources.
- Supported colleagues during periods of high workload volume by prioritizing tasks effectively and assisting with overflow case management duties when needed.
- Maintained confidentiality at all times while handling sensitive client data related to personal finances, health concerns, and family situations.
- Demonstrated attention to detail when reviewing applications for accuracy, completeness, and adherence to guidelines.
Sales Associate
DeCesari's Stationery
04.1989 - 04.1995
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
Associate of Arts - Psychology
Fresno City College
Fresno, CA12.1990
Skills
- Time Management
- Problem-solving skills
- Accuracy and Attention to Detail
- Goal-Oriented
Timeline
Correctional Officer
Central California Women's Facility
11.2008 - 12.2023
Personnel Specialist
Valley State Prison
07.1997 - 11.2008
Eligibility Worker
Madera County Department of Social Services
04.1995 - 07.1997
Sales Associate
DeCesari's Stationery
04.1989 - 04.1995
Associate of Arts - Psychology
Fresno City College
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