Summary
Overview
Work History
Education
Skills
Timeline
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CALEB GOINS

Stockton

Summary

Dynamic customer service professional with a proven track record at Best Buy, excelling in sales and client relations. Skilled in logistics and teamwork, I effectively enhance customer experiences while driving product sales. Known for my excellent people skills and cultural awareness, I am dedicated to delivering outstanding service and achieving business goals.

Overview

10
10
years of professional experience

Work History

Customer Service and Dispatch

209 Trading Co.
10.2024 - Current
  • Answer calls and help customers make informed decisions
  • Pack delivery bags of product
  • Dispatch drivers and handled logistics
  • Run the shop day to day

Server

Brookside Country Club
12.2020 - 09.2024
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Greeted and accommodated guests, building positive experience from first interaction
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Cleaned, broke down, and set up for big events such as weddings

Sales Associate

Best Buy
09.2017 - 12.2020
  • Sold and provided information about TV's, Sound Systems, Gaming and Internet Systems
  • Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers
  • Recommended, select, and help locate and obtained merchandise based on customer needs and desires
  • Operated cash register and POS to process sales transactions and handle payments
  • Provided accurate information about products, prices and availability both in person and over the phone

Parts Sales Associate

Grease Monkey
03.2015 - 05.2017
  • Provided technical advice about available products or services when necessary
  • Provided excellent customer service by responding promptly to inquiries and resolving any issues or complaints in a professional manner
  • Developed an in-depth knowledge of parts and accessories inventory, including pricing, availability, and ordering procedures
  • Repaired parts or equipment

Education

High School Diploma -

Cave Spring
06.2004

Skills

  • Customer Service
  • Excellent People Skills
  • Sales Expertise
  • Serve Customers
  • Product and Service Sales
  • Teamwork and Collaboration
  • Retail Store Operations
  • Cultural awareness

Timeline

Customer Service and Dispatch

209 Trading Co.
10.2024 - Current

Server

Brookside Country Club
12.2020 - 09.2024

Sales Associate

Best Buy
09.2017 - 12.2020

Parts Sales Associate

Grease Monkey
03.2015 - 05.2017

High School Diploma -

Cave Spring

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CALEB GOINS