Caleb Gradel
Splendora,TX
Summary
Resilient retail professional with experience in diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards. In previous role, contributed to enhancing customer satisfaction and improving overall store operations.
Overview
4
4
years of professional experience
Work History
Booth Attendant
Texas Renaissance Festival
Todd Mission, TX
10.2021 - Current
- Greeted customers and answered questions about the business.
- Provided information to customers about products and services offered.
- Assisted with setting up promotional displays for product sales.
- Processed payments using cash registers and credit card machines.
- Maintained cleanliness of booth area throughout shift.
- Helped customers select appropriate merchandise based on their needs.
- Organized items on display tables in an attractive manner.
- Work hard, long days, and make it look easy.
- I love my seasonal job very much. My faire people are family, and I love making new friends.
HEB Partner
HEB Grocery Store
Bryan, TX
08.2023 - 08.2024
- Starting as a curbie, I retrieved customers' orders and took them out to them.
- I then worked my way up to become a Shopper. I gathered customers' orders in a timely fashion so that the curbies could take them out to the customers.
- I developed relationships that fostered trust within our customers, and went the extra mile to do what was best for them. Developing those relationships helped build loyal customers who would continue to choose HEB instead of other stores.
Lead Sandwich Maker
SUBWAY®Restaurants
Livingston, TX
03.2021 - 04.2023
- Trained new employees on proper sandwich-making techniques and procedures.
- Provided excellent customer service by taking orders accurately and efficiently.
- Maintained a clean work area in accordance with health regulations.
- Prepared and cooked sandwiches, wraps, salads, and other food items according to customer specifications.
- Ensured that all sanitation guidelines were followed at all times.
- Stocked shelves with supplies such as condiments, paper goods.
- Resolved customer complaints in a professional manner.
- Managed cash register operations according to established procedures.
Education
High School Diploma -
Blinn College, Bryan, TX, U.S
Bryan, TXSkills
- Customer Assistance
- Reliable and Responsible
- Upselling strategies
- Relationship Building
- Food Preparation
- Teamwork and Collaboration
- Money Handling
- Food safety knowledge
- Staff Training
- Cleaning and organization
- Customer Service
Languages
English
Professional
Timeline
HEB Partner
HEB Grocery Store
08.2023 - 08.2024
Booth Attendant
Texas Renaissance Festival
10.2021 - Current
Lead Sandwich Maker
SUBWAY®Restaurants
03.2021 - 04.2023
High School Diploma -
Blinn College, Bryan, TX, U.S
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