Caleb Hailu
5800 Jupiter Rd, Apt 327,Plano,TX
Summary
I am a freshman at Collin College pursuing a degree in Electrical Engineering. I have experience in coding and team collaboration through my involvement in the Software Engineering Club, African Student Organization (ASO), and intramural sports. I am passionate about problem-solving, technology, and applying my skills to real-world engineering challenges.
Overview
2
2
Certifications
Work History
Concierge
Texas Concierge
Dallas, TX
09.2025 - 11.2025
- Greeted guests warmly and provided personalized assistance throughout their stay.
- Managed guest inquiries and resolved issues efficiently and courteously.
- Coordinated transportation arrangements for guests, ensuring timely departures.
- Monitored lobby activities to ensure a welcoming environment for all visitors.
Volunteer Expo Sales Operationist Assistant
MDM IMPORT & EXPORT PLC
Addis Ababa, Ethiopia
06.2025 - 08.2025
- Handle Documentation & Compliance: Prepare and review invoices, packing lists, bills of lading, certificates of origin, and customs forms while ensuring shipments meet international trade laws and Incoterms.
- Coordinate Logistics & Shipments: Work with freight forwarders, carriers, and warehouses to arrange transport, track shipments, and resolve delays or customs issues.
- Communication & Support: Act as a link between clients, suppliers, and internal teams, providing updates on shipment status and assisting the export manager with daily operations.
- Data & Record Management: Enter shipment details into systems (Excel, SAP, etc.), maintain accurate export records, and generate reports for audits and compliance.
Volunteer Sales Associate
AMPLIFY ET
Addis Ababa, Ethiopia
06.2025 - 08.2025
- Customer Engagement & Sales: Approach and assist customers, explain Safaricom products/services (SIM cards, airtime, data bundles, devices), and close sales.
- Product Knowledge & Demonstration: Stay updated on Safaricom plans, promotions, and devices, and demonstrate their features to customers.
- Transaction Handling: Process payments, issue receipts, and handle SIM registration or activation in compliance with regulations.
- Customer Support: Answer questions, troubleshoot basic issues (e.g., network problems, device setup), and escalate unresolved cases.
- Merchandising & Store Setup: Organize displays, restock inventory, and ensure promotional materials are visible.
- Reporting & Targets: Track daily sales, meet set targets, and report performance to supervisors.
Education
Associate of Science - Electrical Engineering
Collin County Community College
Plano, TX 08.2025 - 12.2025
Skills
- Electrical systems
- Customer service
- Data management
- Communication skills
- Logistics coordination
- Problem solving
Projects
Insulin Case Study, I completed a case study on insulin, focusing on its role in managing diabetes. My contribution included researching insulin's history, medical applications, and patient outcomes using different therapies. Tools like PubMed and Excel were used for research and data analysis. The study highlighted how personalized insulin treatments improve diabetes management and patient quality of life., 09/09/24
Hobbies and Interests
- Fitness
- Coding
- Reading
- Traveling
Volunteer Experience
- Tutor, School of Tomorrow, Addis Ababa, Ethiopia
- Nursing Assistant and ER Room Volunteer, iCMC Hospital
Certification
Microsoft Office Specialist: Excel Associate (Office 2019)
Timeline
Concierge
Texas Concierge
09.2025 - 11.2025
Associate of Science - Electrical Engineering
Collin County Community College
08.2025 - 12.2025
Volunteer Expo Sales Operationist Assistant
MDM IMPORT & EXPORT PLC
06.2025 - 08.2025
Volunteer Sales Associate
AMPLIFY ET
06.2025 - 08.2025