Summary
Overview
Work History
Education
Skills
Timeline
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Caleb Hedrick

Akron

Summary

Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. .

Overview

4
4
years of professional experience

Work History

Service Advisor

Kempthron Motors
06.2024 - Current
  • Greeted customers and addressed their needs in a professional manner.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Assisted with scheduling appointments for service work to be performed on vehicles.

Service Advisor

Ken Ganley Toyota
12.2022 - 06.2024
  • Maintained cleanliness of cars and efficiently managed inventory.
  • Made sure cars were filled with gas.
  • Helps salesmen and managers move cars when needed.

Lot Attendant

Ken Ganley
03.2021 - 12.2022
  • Maintained cleanliness of cars and efficiently managed inventory.
  • Made sure cars were filled with gas.
  • Helps salesmen and managers move cars when needed.

Education

High School Diploma -

Springfield Highschool
Springfield, OH

Skills

Customer Service

Computer Skills

Multitasking and Organization

Vehicle assessment

Strong Work Ethic

Service Estimates

Price Quoting

Complaint resolution

Handling Customer Complaints

Timeline

Service Advisor

Kempthron Motors
06.2024 - Current

Service Advisor

Ken Ganley Toyota
12.2022 - 06.2024

Lot Attendant

Ken Ganley
03.2021 - 12.2022

High School Diploma -

Springfield Highschool

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Caleb Hedrick