Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Caleb Henke

Rancho Cordova

Summary

Security Officer with over 8 years of field related experience. Unique perspective on public safety services through work in various environments including homeless shelters, locked facilities, and hospitals. Bachelor's Degree in Sociology from UC Merced and a passionate member of the greater University of California community for over 14 years. Awarded Protective Services Officer of the Year 2023.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Protective Service Officer (PSO)

UC Davis Police Department
07.2020 - Current

• Responds to calls for service for safety escorts, de-escalation

assistance, and potentially violent encounters with staff and

visitors.

• Regularly act as "Officer in Charge" in absence of a supervisor.

Completes daily shift summary reports, overtime requests, and

schedule planning.

• Receive questions, complements, and concerns from public and UCD community regarding PSOs and operations.

Probation Aide

Sacramento County Probation
05.2019 - 05.2020
  • See duties listed under Juvenile Institutions Officer

Juvenile Institutions Officer

Merced County Probation
06.2015 - 03.2019

• Documented behavior, mental health, and medical concerns of

juveniles.

• Conferred with supervisors, probation officers and co-workers to solve individual behavioral problems for juveniles.

• Organized and conducted recreational and work skills activities.

• Operated and navigated the Probation Case Management system.

Shelter Services Worker

MCCAA Housing Shelter
07.2014 - 07.2015
  • Supervised client population evenings and overnight; maintained and secured order.

• Conducted intakes and assessments; provided information and

referrals to other services.

• Aided in client assistance plans; maintained confidential client

counseling files.

Cook/Shift Lead

Jantz Café & Bakery-Merced
09.2011 - 01.2015

• Assisted in the implementation and introduction of food cart to UC Merced campus community.

• Recruited, interviewed and hired new employees for small satellite operation.

• Coordinated operational details between restaurant and various UC Merced departments to ensure daily operational tasks were complete.

• Oversaw and organized employee schedule and training.

• Performed numerous food preparation tasks.

Education

Bachelor of Arts - Sociology

University of California Merced
Merced, CA
05.2014

Skills

  • De-escalation
  • Rapport Building
  • Report writing
  • Active Listening
  • Task Oriented
  • Collaboration and Teamwork

Accomplishments

  • Awarded Protective Services Officer of the Quarter during 1st quarter of 2022
  • Awarded Protective Services Officer of the Year 2023

Certification

  • IAHSS Basic Certification
  • Security Guard License

Timeline

Protective Service Officer (PSO)

UC Davis Police Department
07.2020 - Current

Probation Aide

Sacramento County Probation
05.2019 - 05.2020

Juvenile Institutions Officer

Merced County Probation
06.2015 - 03.2019

Shelter Services Worker

MCCAA Housing Shelter
07.2014 - 07.2015

Cook/Shift Lead

Jantz Café & Bakery-Merced
09.2011 - 01.2015

Bachelor of Arts - Sociology

University of California Merced
  • IAHSS Basic Certification
  • Security Guard License
Caleb Henke