Robert Mitchell
Washington
Summary
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PSO (Protective Service Officer)
Master’s Security LLC
03.2023 - 07.2024
- Provides advice and assistance regarding a myriad of security issues and concerns to government and program security officers in different geographical locations
- Provides classification management, program security, information systems security, personnel security, contract, and physical security for the purpose of guidance to customers and industry partners
- Conduct briefings and indoctrinations to a variety of audiences
- Make compelling and articulate recommendations on current security issues for program security decisions to Directorate and Office Directors of Security, Program Managers, and Directorate leadership
- Assist in the development of security policies, countermeasures and implementation procedures
- Domestic Travel and OCONUS up to 25%
PSO (Protective Service Officer)
Golden Services
09.2021 - 05.2023
- Protected federal property and employees from theft, damage, hazards, or interference.
- Made periodic tours to check for irregularities and to inspect protection devices and fire control equipment. They will preserve order and enforce regulations pertaining to personnel, visitors, and premises.
- Controlled access to client facility through the admittance process. Assist visitors with a legitimate need to gain entry to the facility. Screen visitors and client employees in an efficient manner in order to expedite their admittance to the facility.
- Monitored entrances and exits; prevents unapproved or unlawful entry; controls entrances, the movement of people and vehicles, and parking; operates a gate and examines vehicle contents; monitors remote entrances using closed circuit television; operates remote access devices; in a calm manner directs persons who cause a disturbance to leave the property.
- Patrolled assigned site on foot.
- Protected evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage; and provides direction or information to others.
- Prepared logs or reports as required for post
- Responded to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for post, by the company, or through training or certification.
- Carried out specific tasks and duties of a similar nature and scope as required for the assigned post.
Protective Security Specialist
Triple Canopy
05.2020 - 05.2021
- Utilized advanced surveillance technology to monitor potential threats, enabling prompt response when necessary.
- Reduced potential security risks by conducting regular audits on existing protocols and recommending necessary improvements.
- Managed complex logistical arrangements for secure transportation of clients, ensuring seamless transitions between locations.
- Advised clients on appropriate security measures based on their unique risk profiles and requirements.
- Enhanced overall security by conducting thorough risk assessments and implementing effective protective measures.
- Maintained detailed records of incidents and responses, contributing to the development of best practices in protective security operations.
PSO (Protective Service Officer)
Paragon Systems
09.2019 - 05.2021
- Practical knowledge of a personnel security system, operating identification badge card equipment, visually checked for appropriate security access badges to visitors and maintain visitor sign in logs
- Troubleshoot problems, offer guidance and escalate complex issues to higher support levels
- Utilized excellent communication skills with a customer-focused approach while performing hardware/software installations, password resets and maintaining accurate records
- Monitored an office building with 100+ people by performing on-foot patrols and using CCTV
- Screened employees via a metal detection system and authorized guest entrances
- Escorted unclear personnel into controlled access areas and other locations within mission facilities and grounds
- Removed unauthorized individuals from facility in a smooth and effective manner
- Trained multiple Officers on our specific processes and refresh their memory on what they learned in the academy so that we could build on it in the complex and unpredictable environment in the area
- Patrolled facilities properties for six different clients
- Cut breaches by 70%
- Never fired my weapon despite being in several dangerous situations
- Consistently used high-level conflict resolution skills to defuse tense interactions
- Conduct multiple requested welfare checks
- Worked alongside with Metropolitan Police Officers and issued parking citations on private properties
- Warn Violators of rule infractions, such as loitering, smoking or carrying forbidden articles
- DHS/FPS DHHS Contract
Education
High School Diploma -
Gywnn Park High School
Brandywine, MD05-2010
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Physical fitness
- Emergency response
- Patrol operations
- Access control
Certification
- Secret Clearance
- First Aid CPR
- Maryland Guard Card
- NWDTP Completed Training
- Valid Handgun Permit
Timeline
PSO (Protective Service Officer)
Master’s Security LLC
03.2023 - 07.2024
PSO (Protective Service Officer)
Golden Services
09.2021 - 05.2023
Protective Security Specialist
Triple Canopy
05.2020 - 05.2021
PSO (Protective Service Officer)
Paragon Systems
09.2019 - 05.2021
High School Diploma -
Gywnn Park High School
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