Caleb Hews
Ames,IA
Summary
Dynamic professional with a proven track record at Varsity Carwash, excelling in team leadership and customer service. Recognized for enhancing site efficiency through innovative processes and fostering strong relationships with clients and vendors. Adept at multitasking and problem-solving, driving business development while ensuring employee satisfaction and retention.
Overview
4
4
years of professional experience
Work History
Site Lead
Varsity Carwash
Ames, IA
12.2022 - Current
- Improved site efficiency by implementing streamlined processes and procedures.
- Collaborated with other Site Leads to share best practices and improve overall company performance.
- Monitored inventory levels, ordering supplies as needed to minimize downtime due to shortages.
- Established strong relationships with Customers and Members alike, leading to repeat business and increased business
- Trained new team members on site policies and procedures.
- Provided onsite training to help develop employee skills.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Assistant General Manager
Outlaws Ames
Ames,IA
02.2024 - 09.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Managed team schedule with eye for coverage needs and individual strengths.
Realtor
Century 21 Signature Real Estate
Urbandale, IA
10.2022 - 05.2024
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Bartender
Outlaws Ames
Ames, IA
02.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Mickeys Irish Pub
Ames, IA
10.2020 - 08.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Urbandale High School
Urbandale, IA05-2020
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Complex Problem-solving
- Staff management
- Team leadership expertise
- Employee relations
- Employee scheduling
- Business development
Timeline
Assistant General Manager
Outlaws Ames
02.2024 - 09.2024
Bartender
Outlaws Ames
02.2024 - Current
Site Lead
Varsity Carwash
12.2022 - Current
Realtor
Century 21 Signature Real Estate
10.2022 - 05.2024
Bartender
Mickeys Irish Pub
10.2020 - 08.2022
High School Diploma -
Urbandale High School