Caleb Isma
Fort Lauderdale,FL
Summary
Staffing Coordinator with extensive experience supporting healthcare partnerships through talent placement, onboarding, and relationship management. Onboarded 500+ nurses while coordinating directly with facilities to meet staffing demands. Brings strong communication, pipeline management, and operational skills aligned with business development and client growth initiatives.
Overview
8
8
years of professional experience
Work History
Staffing Coordinator
Tenet Health
2024.11 - Current
- Streamline onboarding and support for candidates, integrating them into the company’s system.
- Maintain compliance in processing sensitive employment documentations.
- Strengthened facility relationships and operational efficiency through constant communication between candidates and clients.
- Proactively communicate with clients to ensure everyone is informed and aligned.
- Maintained accurate records and reports.
- Identify and engage qualified nursing candidates to meet facility staffing needs.
Lead Technician
Encore Global
2022.04 - 2024.11
- Coordinate with clients to ensure superior satisfaction of products and or services.
- Periodically check in with clients, make sure client is satisfied
- Resolve conflicts between clients and our service regarding AV related matters.
- Monitored and operated events, corporate meetings, and other related production activities.
- Updated existing databases with newly acquired information on a regular basis.
- Manage multiple meetings and technicians
- Provide technical support to clients and staff on a variety of AV issues.
- Assist regular technicians in resolving complex technical problems and also, teach technicians how to use the products
Cashier/Customer Service
Walgreens
2020.10 - 2021.09
- Greeted customers and answered any questions they had about the store's products, deals, and services.
- Resolved customer service issues as needed.
- Sustained knowledge of current sales promotions and new product releases throughout the store
- Developed marketing campaigns to promote sales of new menu items or specials.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, or automatic debit.
- Counted money in cash drawer at the beginning and end of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, transactions and order placement.
- Provided friendly and courteous customer service.
Deli Associate
Publix
2018.05 - 2019.08
- Greeted customers, provided excellent customer service, and answered questions regarding products.
- Processed customer orders accurately and in a timely manner.
- Resolved customer complaints promptly in a courteous manner in order to ensure customer satisfaction.
- Communicated effectively with customers to answer questions and provide service.
- Developed promotional strategies to increase sales volume.
- Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
- Adhered to company policies and procedures related to food handling processes.
- Cleaned work areas regularly to maintain hygiene standards established by the company.
Education
Associate of Arts - Business Administration And Management
Broward College
FL12.2021
Skills
- Strong written and verbal communication
- Managing high-volume candidate piplines
- Customer service
- Organizational skills
- Problem management
- Technology Savvy
- Proficient with Microsoft office
- Cash Handling
- Industry Specific Knowledge
- Tele Communication
- Business Relationship Management
- Utilizing HR/Staffing systems
Timeline
Staffing Coordinator
Tenet Health
2024.11 - Current
Lead Technician
Encore Global
2022.04 - 2024.11
Cashier/Customer Service
Walgreens
2020.10 - 2021.09
Deli Associate
Publix
2018.05 - 2019.08
Associate of Arts - Business Administration And Management
Broward College