Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Caleb Keen

Johnson City,TN

Summary

I have been in customer service since 2022. I have always been complimented on my ability to interact with the public and my peers. I have held many leadership roles in both the work force and in school. I am experienced and good at working in groups. I am always willing and fast to learn new things. Overall, I would say I am a good listener and love advice on bettering any area needed to succeed. I live by the statement "failure is not an option".

Overview

3
3
years of professional experience

Work History

Front End Manager

Food City
Johnson City, TN
08.2024 - Current

I currently work with Food City curbside. With this job, I shop customers orders while making sure they are completed in the time slot that the customer chose. With this job I am trained to professionally shop, run the register, and make sure all customers are happy and satisfied with their service.

Intern

Johnson City Water and Sewer
Johnson City, TN
05.2025 - 08.2025

As an intern I was checking for blockages in the sewer using an SL-RAT tool. With this job I had to deal with the public a lot one for asking permission to access many man-holes, and questions concerning their service.

Front End Manager

Super Dollar Food Center
Grundy, VA
07.2022 - 08.2024

As a Front End Manager, my job was to balance each registers till, retrieve money from drink machines, I was trained to open and close the office, I was trained to do paper work, much customer service, and overall make sure that all cashiers were doing their job, and resolve minor problems regarding returns and damaged items.

Education

Associate of Science - Science

Southwest Virginia Community College
Tazewell, VA
05-2024

High School Diploma -

Twin Valley High School
Pilgrims Knobb, Va
05-2023

Skills

  • Customer service
  • Management Skills
  • Employee supervision
  • Staff supervision
  • Performance improvements
  • Fast Learning Skills
  • Approachable
  • Personable

Accomplishments

I have been both Associate of the month and associate of the year at Super Dollar Food Center. I have been shouted out at Food City for my eagerness to help. I have had many positive comments made about my professional shopping and communication. My internship offered my return due to overachieving the goal of amount of tasks completed.

Timeline

Intern

Johnson City Water and Sewer
05.2025 - 08.2025

Front End Manager

Food City
08.2024 - Current

Front End Manager

Super Dollar Food Center
07.2022 - 08.2024

Associate of Science - Science

Southwest Virginia Community College

High School Diploma -

Twin Valley High School
Caleb Keen