Caleb Kernell
Tahlequah,OK
Overview
9
9
years of professional experience
Work History
Recruiting Coordinator
Provalus
Tahlequah, OK
02.2024 - Current
- Coordinated candidate interviews with Recruiters, ensuring a smooth and efficient interview process for all parties.
- Operated and maintained applicant tracking and candidate management systems.
- Input incoming applications and complete candidate profile in Applicant Tracking System.
- Followed established procedures to enter and process candidate information correctly.
- Conducted phone interviews to assess applicants relevant knowledge, skills, and experience
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Coordinated schedules to arrange interviews with applicants.
- Tailored recruitment strategies to meet specific needs of various departments.
- Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
- Updated candidate profiles using Bullhorn.
- Pre-screened applicants and scheduled interviews with appropriate team members if needed.
- Managed communication with candidates throughout the entire recruitment process, ensuring a positive experience for all parties involved.
Recruiter/ Hiring Manager
Sodexo
Tahlequah, USA
08.2022 - 02.2024
- Interviewed applicants for multiple different positions within company
- Worked with multiple area managers to solidify our recruitment strategy
- Assisted with staffing details, such as schedules, availability, and pay
- Familiar with ICIMS Applicant tracking systems
- Familiar with Workday scheduling and HR systems
- Ran and provided background check on all applicants to managers before interviews
- Worked onboarding procedures for all new employees such as orientation, uniform distribution and light training
- Entered daily production numbers for previous day
- Audited safety procedures and protocols monthly
- Drove catering truck to and from catering destinations, as well as assisted in multiple catering events
- Floor supervisor for 'Front-of-the-House'
- Coordinated schedules for Servers, dishwashers, cashiers and floor support staff
- Counted down drawer from each meal period, confirmed deposits and completed opening and closing duties for the café
Technical Support Representative
AT&T
Tulsa, USA
11.2020 - 08.2022
- Company Overview: (Remote)
- Taking technical support and billing calls for Internet, TV and home phone while empathizing and reassuring upset customers
- Consistently worked using Customer Retention on every customer interaction
- Met all KPI goals
- Strong customer support skilled used
- Accurately notated detailed information about each interaction within CRM System
- (Remote)
Customer Service/Technical Support Representative
Everise
Tahlequah, USA
03.2019 - 11.2020
- Took calls offering roadside assistance for rental car companies
- Took technical support and billing calls for internet, TV and home phone while offering upgrades to plans and making sales
- Met all KPI goals
- Accurately notated detailed information about each interaction within CRM System
Machinist
Zeise Products
Park Hill, USA
04.2018 - 12.2018
- Ran CNC machines consistently and smoothly, maintaining all machine needs and requirements
- Met all production requirements for parts
Crew Member
Taco Bell
Jane, USA
08.2017 - 04.2018
- Worked all stations in kitchen, as well as drive through, unloading and restocking from truck
- Worked with others to achieve a common goal
Team Member
Servpro
Hendersonville, USA
05.2016 - 07.2016
- Worked with disaster recovery teams with flood, fire, hazardous material and other clean up and containment
- Worked with team of 3 for a summer job before senior year of high school
Education
Diploma -
McDonald County High School
Anderson, MO05.2017
Skills
- Applicant Tracking System
- Applicant Interview
- Interpersonal and Intrapersonal Communication
- Customer Service
- Disaster Clean up
- CNC Machining
- Interdepartmental coordination
- Strategic planning
- Onboarding coordination
- Administrative skills
- Tech support
- Remote support tools
Timeline
Recruiting Coordinator
Provalus
02.2024 - Current
Recruiter/ Hiring Manager
Sodexo
08.2022 - 02.2024
Technical Support Representative
AT&T
11.2020 - 08.2022
Customer Service/Technical Support Representative
Everise
03.2019 - 11.2020
Machinist
Zeise Products
04.2018 - 12.2018
Crew Member
Taco Bell
08.2017 - 04.2018
Team Member
Servpro
05.2016 - 07.2016
Diploma -
McDonald County High School