Overview
Work History
Education
Skills
Timeline
Generic

Caleb Kernell

Tahlequah,OK

Overview

9
9
years of professional experience

Work History

Recruiting Coordinator

Provalus
02.2024 - Current
  • Coordinated candidate interviews with Recruiters, ensuring a smooth and efficient interview process for all parties.
  • Operated and maintained applicant tracking and candidate management systems.
  • Input incoming applications and complete candidate profile in Applicant Tracking System.
  • Followed established procedures to enter and process candidate information correctly.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, and experience
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Coordinated schedules to arrange interviews with applicants.
  • Tailored recruitment strategies to meet specific needs of various departments.
  • Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
  • Updated candidate profiles using Bullhorn.
  • Pre-screened applicants and scheduled interviews with appropriate team members if needed.
  • Managed communication with candidates throughout the entire recruitment process, ensuring a positive experience for all parties involved.

Recruiter/ Hiring Manager

Sodexo
08.2022 - 02.2024
  • Interviewed applicants for multiple different positions within company
  • Worked with multiple area managers to solidify our recruitment strategy
  • Assisted with staffing details, such as schedules, availability, and pay
  • Familiar with ICIMS Applicant tracking systems
  • Familiar with Workday scheduling and HR systems
  • Ran and provided background check on all applicants to managers before interviews
  • Worked onboarding procedures for all new employees such as orientation, uniform distribution and light training
  • Entered daily production numbers for previous day
  • Audited safety procedures and protocols monthly
  • Drove catering truck to and from catering destinations, as well as assisted in multiple catering events
  • Floor supervisor for 'Front-of-the-House'
  • Coordinated schedules for Servers, dishwashers, cashiers and floor support staff
  • Counted down drawer from each meal period, confirmed deposits and completed opening and closing duties for the café

Technical Support Representative

AT&T
11.2020 - 08.2022
  • Company Overview: (Remote)
  • Taking technical support and billing calls for Internet, TV and home phone while empathizing and reassuring upset customers
  • Consistently worked using Customer Retention on every customer interaction
  • Met all KPI goals
  • Strong customer support skilled used
  • Accurately notated detailed information about each interaction within CRM System
  • (Remote)

Customer Service/Technical Support Representative

Everise
03.2019 - 11.2020
  • Took calls offering roadside assistance for rental car companies
  • Took technical support and billing calls for internet, TV and home phone while offering upgrades to plans and making sales
  • Met all KPI goals
  • Accurately notated detailed information about each interaction within CRM System

Machinist

Zeise Products
04.2018 - 12.2018
  • Ran CNC machines consistently and smoothly, maintaining all machine needs and requirements
  • Met all production requirements for parts

Crew Member

Taco Bell
08.2017 - 04.2018
  • Worked all stations in kitchen, as well as drive through, unloading and restocking from truck
  • Worked with others to achieve a common goal

Team Member

Servpro
05.2016 - 07.2016
  • Worked with disaster recovery teams with flood, fire, hazardous material and other clean up and containment
  • Worked with team of 3 for a summer job before senior year of high school

Education

Diploma -

McDonald County High School
Anderson, MO
05.2017

Skills

  • Applicant Tracking System
  • Applicant Interview
  • Interpersonal and Intrapersonal Communication
  • Customer Service
  • Disaster Clean up
  • CNC Machining
  • Interdepartmental coordination
  • Strategic planning
  • Onboarding coordination
  • Administrative skills
  • Tech support
  • Remote support tools

Timeline

Recruiting Coordinator

Provalus
02.2024 - Current

Recruiter/ Hiring Manager

Sodexo
08.2022 - 02.2024

Technical Support Representative

AT&T
11.2020 - 08.2022

Customer Service/Technical Support Representative

Everise
03.2019 - 11.2020

Machinist

Zeise Products
04.2018 - 12.2018

Crew Member

Taco Bell
08.2017 - 04.2018

Team Member

Servpro
05.2016 - 07.2016

Diploma -

McDonald County High School

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Caleb Kernell