Caleb Key
Clearwater,FL
Summary
Result-driven operations assistant leader with demonstrated success in managing large teams and driving excellence in fulfilment center environments. proven track record of developing talent optimizing processes, and delivering consistent performance improvements while maintaining high safety and quality standards.
Overview
10
10
years of professional experience
Work History
Process Assistant
Amazon Robotics
Mount Juliet, Tennessee
06.2023 - Current
- Managed staffing command center by adjusting plans to meet headcount needs.
- Analyzed Atlas Vantage to report daily metrics and performance indicators.
- Utilized FCML to code all indirect associates into appropriate support buckets.
- Resolved associate inquiries swiftly while upholding professionalism and efficiency.
Pick Ambassador
Amazon Robotics
Mount Juliet, Tennessee
06.2023 - Current
- Enhanced operational productivity by cleansing and organizing workstations and floors.
- Consistently met accuracy and productivity standards as per company guidelines.
- Trained and onboarded new associates to boost quality metrics.
- Mentored new hires in various indirect roles, ensuring effective role fulfillment.
Amnesty Floor Monitor
Amazon Robotics
Mount Juliet, Tennessee
06.2023 - Current
- Conducted robotic task, and eliminating obstructions, and rebooting drives.
- Resolved both safety and drive Andon's raised by associates at pick stations.
- Effectively handles high-priority Andon's before the low priority.
Outbound pick
Amazon Robotics
Mount Juliet, Tennessee
06.2023 - Current
- Achieved status as top 10% performer in process path consistently.
- Applied correct lifting techniques for safe handling of heavy objects.
- Streamlined customer orders by identifying items and organizing them into totes.
- Ensured adherence to safety standards, promoting a safe workplace culture.
Kitchen Shift Supervisor
Dale hollow BBQ
Celina, Tennessee
05.2016 - 05.2023
- Trained new employees on food safety and cooking techniques to ensure compliance.
- Coordinated daily preparation tasks to enhance cooking times and service efficiency.
- Communicated with front-of-house staff to guarantee timely service for patrons.
- Resolved customer complaints promptly to maintain satisfaction levels.
Education
Amazon Operations Leadership Certificate - Operations Management
Pathstream
08-2023
High School Diploma -
Clay County Highschool
Celina, TNSkills
- Staffing management
- Performance reporting
- Data analysis
- Operational productivity
- Effective communication
- Problem-solving
- Operations management
- Food safety
Timeline
Process Assistant
Amazon Robotics
06.2023 - Current
Pick Ambassador
Amazon Robotics
06.2023 - Current
Amnesty Floor Monitor
Amazon Robotics
06.2023 - Current
Outbound pick
Amazon Robotics
06.2023 - Current
Kitchen Shift Supervisor
Dale hollow BBQ
05.2016 - 05.2023
Amazon Operations Leadership Certificate - Operations Management
Pathstream
High School Diploma -
Clay County Highschool