Caleb Kim

• Implemented process improvements, enhancing efficiency in theater operations.
• Resolved guest complaints promptly, maintaining a positive brand image.

• Resolved customer inquiries and complaints to enhance overall guest experience.
• Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
• Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.

• Picked and packed order items.
• Kept work areas neat, clean and free from debris.

• Operated point-of-sale system, processing transactions accurately and efficiently.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Air Force ROTC: Commissioned as a 2d Lieutenant

• Graduated as a Cum Laude