Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caleb Larsen

Hoquiam,WA

Summary

Dedicated professional with experience at HALA, enhancing quality of life for individuals with disabilities through compassionate support. Proven ability to manage teams effectively at Buddy Moo’s Ice Cream, improving customer satisfaction and reducing operational costs. Punctual and responsible, skilled in crisis intervention and process improvement.

Overview

2
2
years of professional experience

Work History

Direct Support Professional

HALA
01.2025 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.

Manager

Buddy Moo’s Ice Cream
05.2023 - 10.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

Hoquiam High School
Hoquiam, WA
06.2019

Skills

    Punctual and on Time

    Helpful and interactive with clients/patrons

    Productive

    Responsible

Timeline

Direct Support Professional

HALA
01.2025 - Current

Manager

Buddy Moo’s Ice Cream
05.2023 - 10.2024

Hoquiam High School