Chalynn Dawson
Friendship Ark
Perry,IA
9
years of professional experience
Safety-focused and adaptable professional with a background in direct support and warehouse operations. Known for punctuality, customer service, and detailed recordkeeping, with a strong ability to respond calmly to changing needs. Ready to support dependable care and a clean, organized environment.
Work History
Direct Support Professional
6 Months- Monitored client safety and responded calmly to behavioral and medical needs.
- Assisted individuals with daily living activities, promoting independence and dignity.
- Supported medication administration and followed care plans with attention to detail.
- Documented care activities, observations, and incidents accurately in shift records.
Direct Support Professional
4 Years 8 Months- Encouraged community participation through transportation, outings, and scheduled activities.
- Communicated effectively with team members and families to ensure consistent support.
- Adapted quickly to changing client needs while maintaining compassionate, dependable care.
- Prepared meals and maintained clean, organized living environments.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Warehouse Worker/Delivery Driver
3 Years 6 Months- Picked, packed, and staged orders using RF scanners and inventory procedures.
- Operated forklifts and pallet jacks to move materials safely across warehouse zones.
- Loaded and unloaded trucks while maintaining shipping and receiving flow.
- Inspected incoming shipments for accuracy, damage, and proper documentation.
- Monitored stock locations to support accurate inventory counts and replenishment.
- Followed safety standards and housekeeping practices to maintain organized work areas.
- Assisted team members with order fulfillment and cross-trained on warehouse processes.
- Improved workflow efficiency by identifying bottlenecks and supporting process adjustments.
- Consistently lifted materials weighing as much as 75 pounds.
- Delivered packages and freight safely using optimized routes and strict time windows.
- Inspected vehicle before departures to confirm safety, cleanliness, and operational readiness.
- Loaded and secured cargo to prevent damage during transit.
- Verified delivery manifests and reconciled shipments against route paperwork.
- Communicated delays and schedule changes to dispatch for service continuity.
- Collected signatures and completed accurate delivery documentation.
- Maintained compliance with traffic laws, safety standards, and delivery procedures.
- Mentored newer drivers on route efficiency, customer service, and safe driving practices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
High School Diploma
Associate of Applied Science - Automotive/ Diesel Industrial Technology
- 3.7 GPA
Skills
Time management
Client support
Positive attitude
Customer service
Teamwork and collaboration
Attention to detail
Punctual and reliable
Problem-solving
Time management
Troubleshooting
Hand and power tools
Preventive Maintenance
Welding
Timeline
Direct Support Professional
Friendship Ark
04.2026 - CurrentRead More
Direct Support Professional
State of Iowa
08.2021 - 04.2026Read More
Warehouse Worker/Delivery Driver
Composites One
02.2018 - 08.2021Read More
Perry Highschool
High School Diploma
Read More
Universal Technical Institute
Associate of Applied Science from Automotive/ Diesel Industrial Technology
Read More