Summary
Overview
Work History
Education
Skills
Timeline
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Caleb Lippolt-Rios

Henderson,NV

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Material Handling industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

11
11
years of professional experience

Work History

Field Service Technician

Raymond West
Henderson, NV
07.2022 - Current
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Maintained company field response vehicle stocked with repair and replacement parts.

Field Trainer

NJ Malin And Associates
Addison , Texas
04.2021 - 06.2022
  • Verified proper tracking in newly created databases of all students and instructors leaves, attendance, scores and overall performance.
  • Decreased training time by designing effective new training programs.
  • Trained and mentored numerous personnel hired to fulfill various roles.
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in more informed and productive Technician.

Field Service Techician

NJ Malin And Associates
Addison, TX
01.2017 - 04.2021
  • Managed all on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Discussed and recommended service options with customers and explained costs involved.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Sold various repairs and service contacts to Customers.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $10,000

Field Service Technician

Raymond West
Ontario, CA
07.2013 - 12.2016
  • Troubleshot and diagnosed Software issues with Forklifts and reprogrammed software.
  • Built and maintained relationships with customers, making sure to provide excellent customer service.
  • Logged accurate documentation of repairs, maintenance and customer requests
  • Adhered to OSHA regulations in regard to saftey.

Education

Engineering Mechanics

Fullerton College
Fullerton, CA

Skills

  • Perform maintenance and repairs to all types of material handling truck and equipment
  • Has experience with conveyors, pallet wrappers, industrial batteries and all sorts of warehouse equipment
  • Attention to detail
  • Fee and expense estimation
  • Cost control and reduction
  • Read and understand mechanical drawings, electrical and hydraulic schematics
  • Proficient in MS word, excel, powerpoint, outlook and Microsoft Teams

Timeline

Field Service Technician

Raymond West
07.2022 - Current

Field Trainer

NJ Malin And Associates
04.2021 - 06.2022

Field Service Techician

NJ Malin And Associates
01.2017 - 04.2021

Field Service Technician

Raymond West
07.2013 - 12.2016

Engineering Mechanics

Fullerton College

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