Jesse Grant
Front Royal,Virginia
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced with technical diagnostics, repairs, and maintenance of field equipment. Utilizes effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Field Service Technician
Werres Corp.
01.2024 - 06.2025
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Delivery Driver
Virginia Eagle Distributing
07.2017 - 08.2023
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Assisted warehouse personnel in packing orders when necessary.
- Handled merchandise in accordance with product handling standards.
Cook
KFC
11.2016 - 11.2017
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Monitored stock levels of food items and ordered more when necessary.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Organized storage areas for efficient usage of space.
- Resolved customer complaints regarding food quality or services provided.
OTR Commercial Truck Driver
Swift Transportation
12.2016 - 06.2017
- Operated tractor-trailer combination vehicles to transport goods and materials over long distances.
- Maintained accurate log books of driving activities to ensure compliance with federal regulations.
- Inspected truck before and after trips, and recorded defects or malfunctions.
- Loaded and unloaded cargo using pallet jacks, forklifts, conveyor belts, and other equipment.
- Performed routine maintenance on trucks such as checking fluid levels, tire pressure, brakes, lights.
- Followed all applicable traffic laws and safety regulations while operating vehicle.
Machine Operator
Berryville Graphics
11.2013 - 11.2016
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Troubleshoot malfunctions in equipment or processes.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Carry out regular safety checks on machinery prior to operation.
- Keep detailed reports of maintenance activities performed on machinery.
- Verified production orders prior to starting set-up.
- Lubricated parts and performed minor maintenance to improve machine function.
Order Picker
Martin Brower
11.2012 - 11.2013
- Verified accuracy of orders by comparing items and quantities picked to customer invoices.
- Utilized scanning equipment for picking, packing and shipping orders.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Assisted with loading and unloading items from delivery vehicles using appropriate lifting techniques.
- Ensured that all safety regulations were followed while performing work duties.
- Stacked cartons on pallets according to size and weight specifications.
- Completed paperwork related to order picking tasks accurately and promptly.
- Transported products between storage areas manually or using material handling equipment.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Education
High School Diploma -
Las Vegas Adult Education
08.2012
Skills
- Goods Transport
- Order Verification
- DOT Compliance
- Quality Assurance
- Payment Collection
- Cargo Handling
- Equipment Operation
- Package Scanning
- Vehicle Maintenance
- Time Management Skills
- Clean Driving Record
- Valid Class A Commercial Driver's License
- Experienced Manual Transmission Driver
- Pallet Jack and Hand Truck Operation
- Problem-solving
- Troubleshooting and repair
- Field repairs
- Fleet maintenance
- Ability to drive multiple pieces of equipment
Certification
- cdl class a and b
- dot medical certification
- forklift certified
- training on toyota and raymond brand from dealership
Timeline
Field Service Technician
Werres Corp.
01.2024 - 06.2025
Delivery Driver
Virginia Eagle Distributing
07.2017 - 08.2023
OTR Commercial Truck Driver
Swift Transportation
12.2016 - 06.2017
Cook
KFC
11.2016 - 11.2017
Machine Operator
Berryville Graphics
11.2013 - 11.2016
Order Picker
Martin Brower
11.2012 - 11.2013
High School Diploma -
Las Vegas Adult Education
Education and Training
other
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