Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caleb-Marius Hope

Warner Robins,GA

Summary

Dynamic and results-oriented professional with a proven track record at Dollar General, where I spearheaded sales strategies, boosting customer satisfaction and operational efficiency. Expert in cash handling and multitasking, I excel in fast-paced environments, demonstrating exceptional organizational skills and a commitment to workplace safety. Renowned for a positive demeanor and the ability to resolve complex problems swiftly.

Overview

2
2
years of professional experience

Work History

Crew Member

Dunkin Donuts & Baskin Robbins
Warner Robins, GA
08.2024 - Current
  • Handled customer grievances professionally.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Executed safe food handling protocols to reduce contamination risk.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.

Sales Lead Keyholder

Dollar General
Toomsboro, GA
06.2023 - 03.2024
  • Developed strategies to increase sales opportunities by utilizing promotional materials, displays, and signage.
  • Assisted customers in locating items within the store or online through use of technology resources.
  • Handled complaints swiftly, fostering positive client relationships.
  • Maintained records related to sales for store management.
  • Monitored daily activities of employees including register transactions and stocking shelves.
  • Supervised staff during shifts to ensure proper coverage of the floor at all times.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Ticketed, arranged and displayed merchandise to promote sales.

Education

High School Diploma -

Warner Robins High School
Warner Robins, GA
05-2023

Skills

  • Willingness to learn
  • Recipe adherence
  • Cash handling
  • Multitasking and organization
  • Point-of-sale system
  • Workplace safety
  • Time management
  • Point of sale operation
  • Boat storage
  • Complex Problem-solving
  • Positive company representation
  • Telephone etiquette
  • Workplace efficiency
  • Inventory restocking

Timeline

Crew Member

Dunkin Donuts & Baskin Robbins
08.2024 - Current

Sales Lead Keyholder

Dollar General
06.2023 - 03.2024

High School Diploma -

Warner Robins High School
Caleb-Marius Hope