Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caleb Markle

Nashville

Summary

Detail-oriented Service Advisor and Parts Manager with a strong track record in customer service and inventory management. Skilled in coordinating service appointments and resolving customer inquiries, leading to increased satisfaction and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Service Advisor

Caliber Collision
07.2025 - Current
  • Assisted customers with inquiries and provided detailed information on services offered.
  • Coordinated service appointments to ensure efficient workflow and customer satisfaction.
  • Maintained accurate records of customer interactions and repair orders in the system.
  • Collaborated with technicians to relay customer needs and expectations effectively.

Service Advisor & Parts Manager

Crash Champions
10.2023 - 07.2025
  • Resolved customer complaints promptly, enhancing overall service experience.
  • Educated customers on vehicle maintenance options and service recommendations.
  • Monitored inventory levels of parts and supplies for optimal service delivery.
  • Supported team in achieving operational goals through effective communication and organization.

Education

Bachelor of Science - Audio Production

Full Sail University
Winter Park, FL
11-2022

Skills

  • Customer service
  • Computer skills
  • Multitasking and organization
  • Vehicle assessment

Certification

Icar Gold Class Certified

Timeline

Service Advisor

Caliber Collision
07.2025 - Current

Service Advisor & Parts Manager

Crash Champions
10.2023 - 07.2025

Bachelor of Science - Audio Production

Full Sail University
Caleb Markle