Hardworking and passionate job seeker with strong interpersonal skills eager to secure entry-level Dispatch position. Ready to help team achieve community goals.
Overview
4
4
years of professional experience
Work History
Host
Roosters
06.2023 - Current
Assisted in increasing table turnover rate by promptly clearing and resetting tables after guest departure.
Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
Provided exceptional customer service, addressing and resolving any issues or concerns promptly.
Ensured a welcoming atmosphere by maintaining a clean, well-organized, and inviting reception area.
Handled high-pressure situations with grace, maintaining a calm demeanor and professional attitude during peak hours and unexpected challenges.
Who Let The Dogs Out-Dog Sitting Business
Self Employed
07.2020 - Current
Enhanced pet's well-being by providing a safe and nurturing environment.
Ensured timely completion of pet care tasks and answering questions.
Developed strong bonds with families, resulting in long-term relationships and repeat pet sitting opportunities.
Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
Restaurant Team Member
Tropical Smoothie Cafe
02.2023 - 08.2023
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Collaborated with staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
Displayed excellent teamwork skills while working alongside fellow team members.
Kitchen Staff Member
Chick-Fil-A
08.2021 - 10.2022
Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
Enhanced customer satisfaction with timely meal preparation and consistent quality.
Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Collaborated with team members to ensure seamless coordination during peak service hours.
Received commendations from management for exceptional work ethic and dedication to the kitchen team's success.
Education
High School Diploma -
Great Crossing High School
Georgetown, KY
05.2023
Skills
Team Collaboration
Telephone Reception
Customer Service Excellence
Positive Attitude
Empathy and Understanding
Knowledge of KY Revised Statutes
Conflict and Complaint Resolution
Reliable and Trustworthy
Community Service
Teen Court Experience:
Engaged in a comprehensive exploration of courtroom proceedings through active participation in Teen Court, a formal legal setting where actual nonviolent crimes, such as drug possession on school property, public safety concerns, and defacement of public property on school grounds, were addressed. Gained valuable exposure to authentic cases involving middle and high school attendees, providing a unique opportunity to interact with judges, police officers, and lawyers from my community. Contributed four years to the Law and Justice career path at Elkhorn Crossing Secondary School, aligning with my aspiration to pursue a career in law enforcement.
Church Volunteering - Production Crew:
Dedicated volunteer for my church, serving on the production crew. Operated the camera consistently, demonstrating reliability and a strong commitment to the team. Provided valuable support by volunteering one to two times per month. I actively contributed to the smooth functioning of the production crew.
Humane Society Volunteer:
Passionate volunteer at the Humane Society, where responsibilities included cleaning animal cages as needed and assisting with administering vaccines. Played a key role in acclimating animals to human interaction, particularly focusing on a shy and timid guinea pig that lacked previous owner interaction. Through dedicated efforts, transformed the guinea pig into a more sociable and affectionate companion, showcasing my commitment to animal welfare and well-being.
References
Michelle Lambert, Pet Owner Client, (859)815-9074
Brent Dennard, Owner of Chick-Fil-A, Gtowncfateam@gmali.com