Caleb Menchan
Concord,NC
Summary
Highly efficient Crew Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Crew Member
Sam's Express Car Wash
05.2022 - Current
- Worked pay station and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Collected and handled payments.
- Collaborated with team members to complete tasks.
- Cleaned and maintained all areas of the facility to promote clean image.
- Addressed customer needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Car Detailer
Menchan Automotive Detailing
06.2020 - Current
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Wiped down and polished interior and exterior surfaces.
- Removed dirt and debris from vehicle and equipment interiors.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Provided exceptional customer service and addressed customer inquiries.
Education
High School Diploma -
Hickory Ridge High School
Harrisburg, NC06.2023
Skills
- Stocking and Replenishing
- Vehicle Preparation and Safety
- Product Promotion
- Verbal and Written Communication
- Company Standards
- Time Management
- Valid Driver's License
- Team Contribution
- Clear Communication
- Machine Operation
Timeline
Crew Member
Sam's Express Car Wash
05.2022 - Current
Car Detailer
Menchan Automotive Detailing
06.2020 - Current
High School Diploma -
Hickory Ridge High School
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