Caleb Miller
Stephenville,TX
Summary
Retail banking professional with proven track record of delivering exceptional customer service and tailored financial solutions. Adept at managing client accounts, driving sales of banking products, and maintaining high levels of customer satisfaction. Highly collaborative team player with strong focus on achieving results and adapting to dynamic environments.
Overview
3
3
years of professional experience
Work History
Retail Personal Banker
First Financial Bank, NA
01.2024 - Current
- Managed risk exposure by closely monitoring account activity and taking appropriate action when necessary, safeguarding both clients'' and bank''s interests.
- Provided exceptional customer service by resolving complex issues quickly, earning multiple commendations from satisfied clients.
- Conducted regular audits to ensure compliance with bank policies and regulatory requirements, maintaining a low error rate throughout tenure.
- Contributed to the development of staff training materials that improved overall branch performance metrics and employee engagement levels.
Teller II
First Financial Bank
05.2022 - 01.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Education
Bachelor of Science - Agribusiness
Tarleton State University
Stephenville, TX05-2026
Skills
- Goal oriented
- Sales proficiency
- Cross-selling
- Customer service
- Attention to detail
- Customer satisfaction
- Verbal and written communication
- Cash handling
- Relationship building and management
- Banking
Eagle Scout
Achieved the rank of Eagle Scout in April of 2018 in the Boy Scouts of America.
Timeline
Retail Personal Banker
First Financial Bank, NA
01.2024 - Current
Teller II
First Financial Bank
05.2022 - 01.2024
Bachelor of Science - Agribusiness
Tarleton State University
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