Front End Courtesy Clerk
Krogers Grocery Store
Marietta, GA
01.2022 - Current
- Assisted customers with large purchases by carrying items to vehicles.
- Resolved concerns with products or services to help with retention and drive sales.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Monitored safety and security concerns and reported to leadership for resolution.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Collected more than 80 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Presented professional image consistent with company's brand values.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Met or exceeded sales, customer service and loyalty program standards.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.