Caleb Myers
Martinez,CA
Summary
Proven Customer Service Representative at Good To The Bone Dog Co., good at problem-solving and critical thinking, effectively managed high-stress situations, enhancing customer loyalty and repeat business. Demonstrated exceptional active listening and management skills, ensuring satisfactory resolutions in escalated calls, contributing to company success. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Good To The Bone Dog Co.
06.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
No Degree - High School Diploma
Horizons Independent Learning
Martinez, CA06.2025
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Management
- Caretaker
- Boarding
Timeline
Customer Service Representative
Good To The Bone Dog Co.
06.2023 - Current
No Degree - High School Diploma
Horizons Independent Learning
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