Summary
Overview
Work History
Education
Skills
Timeline
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Caleb Nutter

Caleb Nutter

6421 Weeping Willow Ct. Belews Creek,NC

Summary

Assisting You

As a 4 consecutive year employee at i-Tech Security, I am seeking to expand my level of responsibility within the company. I believe firmly that quality and efficiency go hand in hand, and you cannot have one without the other. It's my hope that bringing a variety of prior knowledge from other related industries and a wide array of experiences and perspectives from my time with the company, that I could be of great assistance in fulfilling this need.

Overview

5
5
years of professional experience

Work History

Field Technician

I-Tech Security and Network Solutions
11.2020 - Current



  • Become proficient in many industry related skills, including but not limited to:


Following or making pathways for structured CAT6, Coaxial, Access Control, and Fiber cabling, testing and certifying new or existing cable/fiber with the use of a Fluke 4 pair tester or OTDRs.


Installing network devices (cameras, access points, peer to peer devices, etc.) alongside installing wide ranges of access control devices and systems from the panel to the doors themselves.


Professional Fiber Installation, Termination or Splicing, Troubleshooting, and a general knowledge of how fiber operates and where it's applicable.


Listen to and confirm customer needs, discussing their pros and cons to help better understand their options.


Lead team members from start to finish on multiple projects, assuring they have the resources required to go above and beyond their responsibilities, making myself their onsite contact to avoid them bothering the office or the customer when unnecessary.



  • Delivered high-quality, efficient work by diligently operating on an installation standard higher than that of our competitors.
  • Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
  • Prepared and submitted reports to document work performed and provide progress updates to my superiors and customers.
  • Maintained strong focus on safety and efficiency to provide worry-free results when performing skilled repairs.
  • Demonstrate safe and proper application of a variety of tools required on different projects.
  • Collaborated with team members to complete complex installations, ensuring seamless integration with existing infrastructure.
  • Assisted in training new hires on company protocol, sharing expertise and knowledge when needed, increasing overall productivity within the install team.
  • Performed troubleshooting and diagnostics of malfunctioning equipment and components.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Continuously expanded skill set by learning new skills on the job and pursuing relevant certifications to keep current on industry trends.

HVAC Installer

Eanes Heating & Air Conditioning
05.2020 - 11.2020
  • Work as a part of an installation team to fix or upgrade old HVAC systems.
  • Laid out materials and system components to prepare for installation.
  • Installed complete systems at residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.

Aerial Lineman

Knight Enterprises
08.2019 - 04.2020
  • Assisted a team with constructing new, or repairing existing communication networks over fiber and coax by using proper equipment and utilizing the industries best practices.
  • Adhered to strict safety protocols while working at heights or near energized equipment, minimizing accidents on the job site.
  • Removed old poles and hardware and replaced with new equipment.
  • Performed maintenance of lines and new line construction in varied weather conditions.
  • Improved workplace safety by conducting regular equipment inspections and maintenance on our equipment and fleet vehicles.



Education

Certificate of Completion - Power Lineman School

Forsyth Technical Community College
Winston-Salem, NC
08-2019

High School Diploma -

Robert B. Glenn High School
Kernersville, NC
06-2018

Skills

  • Field Operations Oversight
  • Project Management
  • Prioritizing Safety
  • Quality Assurance
  • Ensuring customer satisfaction
  • Interpersonal and written communication
  • Tracking progress of ongoing projects
  • Detailed notating of team progress and challenges
  • Professional cabling and hardware installation
  • Fiber installation, termination, repair, and troubleshooting
  • Software installation and optimization

Timeline

Field Technician

I-Tech Security and Network Solutions
11.2020 - Current

HVAC Installer

Eanes Heating & Air Conditioning
05.2020 - 11.2020

Aerial Lineman

Knight Enterprises
08.2019 - 04.2020

Certificate of Completion - Power Lineman School

Forsyth Technical Community College

High School Diploma -

Robert B. Glenn High School
Caleb Nutter