Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Caleb O'Brien

Grapevine,TX

Summary

Professional hospitality leader with proven track record in managing high-performance teams and driving customer satisfaction. Skilled in operational management, staff training, and budget oversight. Known for adaptability, strong problem-solving abilities, and focus on achieving results through collaborative efforts. Consistently delivers exceptional dining experiences while maintaining high standards and efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

General Manager

Marcos Pizza
03.2025 - Current
  • Hiring and managing the crew to ensure maximum efficiency and productivity.
  • Overseeing daily operations to maintain high standards of food safety and quality.
  • Leading and motivating team members to create a fun and customer-centric environment.
  • Managing paperwork related to inventory, ordering, and the Profit and Loss statement.
  • Implementing and managing store marketing strategies and financial activities.
  • Ensuring compliance with local laws and regulations and maintaining a positive work culture.

Professional delivery driver

Amazon Delivery
06.2023 - 03.2025
  • Maintain a strong relationship with the community
  • Ability to complete work, while staying organized, under pressure

Professional delivery driver

Doordash
01.2023 - 06.2023
  • Skilled at bringing orders to customers promptly, safely, and courteously
  • Strong sense of direction and knowledge of local routes

Client Service Representative

Fidelity Charitable
09.2021 - 01.2023
  • Assisted clients in transferring funds and assets electronically using the Repapp and XTRAC system
  • Updated and maintained client’s online charitable accounts
  • Performed data entry on account contributions
  • Assist clients in troubleshooting issues with online account
  • Interacted frequently with clients through multiple channels of communications
  • Contributions and Support Services

Delivery driver/Insider (cross trained)

Marco’s Pizza
10.2020 - 09.2021
  • Prepare dough or products for cook
  • Deliver to local customers
  • Assist with customer service (taking payment or complaints)
  • Clean and maintain store, assist manager with other requests

Delivery driver/Insider

Dominos Pizza
02.2020 - 08.2020
  • Deliver to local customers
  • Preparation, cook, and finalize food for delivery
  • Assist manager on duty with customer service
  • Clean and maintain store

Warehouse Personnel

UPS
05.2019 - 08.2019
  • Ensure packages are loaded accurately and timely onto appropriate transport trucks.
  • Ensure packages are unloaded timely from transport trucks, and placed in the appropriate location
  • Ensure activities being performed do not violate safety trainings or company procedures

Cart Associate

Walmart
05.2018 - 08.2018
  • Responsible for gathering shopping carts from parking lot, and returning to entrance for customers; Assist customers when needed

Education

Associate of Science - Computer Science

University of North Texas
Denton, TX

High School Diploma -

Tarrant County College
Hurst, TX
2019

High School Diploma -

Byron Nelson High School (BNHS)
Trophy Club, TX
06.2019

Skills

  • Leadership and team building

  • Problem resolution

  • Operations management

  • Team player

  • Customer relations

  • Performance improvement

  • Quality management

  • Efficient multi-tasker

  • Training and development

  • Relationship building

Certification

JAVA Certified - 2019

Additional Information

  • Knowledgeable Investments and trading
  • Received training in C++ programming
  • Microsoft office proficient
  • Excellent driving record

Timeline

General Manager

Marcos Pizza
03.2025 - Current

Professional delivery driver

Amazon Delivery
06.2023 - 03.2025

Professional delivery driver

Doordash
01.2023 - 06.2023

Client Service Representative

Fidelity Charitable
09.2021 - 01.2023

Delivery driver/Insider (cross trained)

Marco’s Pizza
10.2020 - 09.2021

Delivery driver/Insider

Dominos Pizza
02.2020 - 08.2020

Warehouse Personnel

UPS
05.2019 - 08.2019

Cart Associate

Walmart
05.2018 - 08.2018

Associate of Science - Computer Science

University of North Texas

High School Diploma -

Tarrant County College

High School Diploma -

Byron Nelson High School (BNHS)

Similar Profiles

CREATE PROFILE