CALEB OREN
Fort Wayne,IN
Summary
Accomplished Occupational Therapist with over 10 years in healthcare and an MBA focused on healthcare administration. Demonstrated success in delivering exceptional patient care, improving clinical outcomes, and leading multidisciplinary teams. Proficient in integrating clinical expertise with strategic business acumen to enhance client services and optimize operational efficiencies. Committed to leveraging healthcare experience and business knowledge to drive client satisfaction and support organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Care Coordinator
Optum: Home & Community
09.2021 - Current
- Communicated vital patient information for seamless transitions between care settings.
- Engaged patients in discussions to tailor treatment options to individual preferences.
- Streamlined patient care processes by implementing standardized protocols.
- Implemented innovative strategies to overcome challenges in patient engagement.
- Coordinated with external healthcare services to arrange necessary patient treatments, ensuring continuity of care.
Occupational Therapist
Parkview Health
Fort Wayne, IN
09.2014 - 09.2021
- Utilized adaptive software to create personalized therapy plans.
- Coordinated discharge planning efforts alongside case managers to ensure seamless transitions between care providers upon leaving facility.
- Mentored occupational therapy students during clinical rotations, fostering professional growth and development.
- Developed patient education materials on ergonomics and injury prevention, promoting wellness in community.
- Conducted patient assessments to develop customized treatment strategies.
Education
MBA - Health Administration
University of Southern Indiana
Evansville, IN01.2023
Master of Science - Occupational Therapy
University of Southern Indiana
Evansville, IN01.2014
Bachelor of Science - Science
University of Southern Indiana
Evansville, IN01.2012
Skills
- Client relationship building
- Interdisciplinary collaboration
- Tableau Analytics
- Lean Six Sigma Methodology
- Data visualization and presentations
- Data analysis
- Proficient with Microsoft Office Suite
- Clinical reasoning
- Direct patient care
- Case management
Accomplishments
- Collaborated with a team of five to develop an EPIC (EMR) rebuild, refining the system to enhance workflow processes and significantly improve operational efficiency.
- Earned the title of subject matter expert for carve-out process by successfully assisting new hires during their orientation period.
- Developed methods to integrate Beef Text-software to generate workflow efficiency and increase productivity through use of text expanders and templates.
- Managed a caseload of 25-35 members, across 5-10 skilled nursing facilities, coordinating care with all involved.
- Achieved top 5 coordinator in the state of Indiana for introducing and connecting members to wellness and chronic disease management programs resulting in closed gaps of care and increased quality measures.
- Awarded 2024 state of Indiana Team Encourager Award as a result of unwavering support and positive influence on team and peers.
Strengthsandexpertise
- Conflict Resolution
- Multi-Channel Support
- Team Leadership
- Communication
Certification
- National Board for Certification in Occupational Therapy (NBCOT) - NBCOT.
Timeline
Care Coordinator
Optum: Home & Community
09.2021 - Current
Occupational Therapist
Parkview Health
09.2014 - 09.2021
MBA - Health Administration
University of Southern Indiana
Master of Science - Occupational Therapy
University of Southern Indiana
Bachelor of Science - Science
University of Southern Indiana
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