Achieve the delivery of up to 400 packages per day while ensuring high levels of customer satisfaction, maintaining a steady and efficient pace that may fluctuate depending on seasonal business demands
Train new employees to ensure proficiency in safe vehicle handling and competency in the company's standard operating procedures
Maintain situational awareness and employ instant option planning to enter difficult to access locations as well as avoid hazards on the road.
LEAD DRIVER / DISPATCHER
BURST LOGISTICS, LLC
08.2021 - 06.2023
Ensure that all drivers uphold the company's vehicle and maintenance standards, including keeping the vehicles free of trash, refueling before returning at the end of their routes, and conducting end-of-day walk around checks to observe and report and visible damage in accordance with company policies
Maintain and document hourly updates on driver delivery progress, then submit these records to senior management
Monitor driver performance and delivery schedules via Cortex, identifying instances where drivers are not meeting expectations and take proactive measures such as dispatching additional assistance or coordinating with other drivers to ensure timely package delivery
Utilizing various records to document information related to service incidents such as accidents, medical/first responder incidents, mechanical defects/roadside assistance calls, and other significant events
Problem solving with drivers on the road who are experiencing difficulties in order to help successfully complete their deliveries and to ensure that the company is operating efficiently on a daily basis.
CORPORAL / SQUAD LEADER
UNITED STATES MARINE CORPS INFANTRY
08.2015 - 07.2019
Supervise the training and daily lives of no less than 10 infantry marines ensuring that they possess the competency and physical fitness to successfully conduct combat operations in hostile environments
Maintain a high level of physical fitness including regular exercise and training under duress to ensure maximum physical and mental preparedness should we be called to deploy
In-depth training on conducting many warfighting operations such as sweeping for improvised explosive devices, responding to enemy contact, the proper handling of enemy prisoners, and hand-to-hand combat
Annual qualification with M-4 service rifle including obtaining an expert marksmanship award
Professional conduct, strict grooming standards, occupational competency, satisfying inspections, reporting to senior leadership to ensure that expectations are being met.
Education
Associate of Arts - Criminal Justice Studies
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ
05.2025
Skills
Training, Supervising, and Mentoring
Strong Critical Thinking Capabilities
Operations Management
Threat Detection
Use of Word Document as well as Excel Spreadsheets
Problem Solving
Communication
Safety Oriented
Attention to Detail
Timeline
LEAD DRIVER
TRIFECTA LOGISTICS, LLC
08.2023 - Current
LEAD DRIVER / DISPATCHER
BURST LOGISTICS, LLC
08.2021 - 06.2023
CORPORAL / SQUAD LEADER
UNITED STATES MARINE CORPS INFANTRY
08.2015 - 07.2019
Associate of Arts - Criminal Justice Studies
Maricopa Community Colleges - Paradise Valley Community College