Summary
Overview
Work History
Education
Skills
Timeline
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Caleb Pelaez

Caleb Pelaez

Burbank,United States

Summary

Dynamic 22-year-old professional with 3+ years of hands-on sales experience. Adept at connecting customers with tailored business solutions. Developed a custom in-house CRM system to enhance efficiency and customer engagement. Skilled in leveraging AI for workflow automation and proficient in backend and frontend web service development. Committed to tackling real-world challenges through innovative systems and fostering lasting relationships.

Overview

8
8
years of professional experience

Work History

Sales Representative

Anodizing Industries Inc.
01.2021 - Current
  • Managed accounts and drove consistent sales growth across industrial coatings
  • Spearheaded development of a custom CRM tool to streamline internal processes
  • Collaborated with engineering and production to bridge customer needs with technical solutions

Customer Service / Operations Support

Sharkbite Café
05.2017 - 05.2019
  • Delivered excellent customer service in a fast-paced hospitality environment
  • Handled multi-role responsibilities including front-of-house and backend logistics
  • Built early communication and interpersonal skills that supported future sales roles

Education

Associate's Degree - Business/Commerce, General

Glendale Community College
05.2023

Skills

  • Sales & Sales Management

  • Communication & Customer Success

  • AI Workflow Automation

  • CRM Development (Custom Tools)

  • Frontend & Backend Web Services

  • Marketing Strategy

  • Customer service

  • Customer relations

  • Customer relationship building

  • Interpersonal communication skills

  • Sales closing

  • Complex Problem-solving

  • Customer retention

Timeline

Sales Representative

Anodizing Industries Inc.
01.2021 - Current

Customer Service / Operations Support

Sharkbite Café
05.2017 - 05.2019

Associate's Degree - Business/Commerce, General

Glendale Community College

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