Caleb Prickett

Tidal Wave Auto Spa

Kennesaw, GA

09.2021 - 03.2024

Created strategies to enhance team member collaboration and problem-solving abilities.
Increased workforce productivity by offering coaching sessions and actionable tips for improving employee performance.
Maintained consistency in adhering to established policies and procedures on a daily basis
Established clear expectations for employees, providing guidance when needed.
Maintained a positive work environment that promoted collaboration between team members.
Ensured compliance with all safety regulations in the workplace.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Implemented changes in response to changing business needs or customer demands.
Managed budgeting responsibilities including forecasting expenses, tracking spending, and preparing reports for upper management.
Participated in regular meetings with senior leadership to provide updates on team progress.
Offered training and support to keep team members motivated and working toward objectives.
Delegated daily tasks to team members to optimize group productivity.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Recognized for exceptional customer service and promoted to leadership position based on strong work ethic.
Coordinated daily operations, ensuring team adherence to company policies and procedures.
Acquired expeditious expertise in working with server and equipment