Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caleb Purcell

Houston,TX

Summary

Dynamic and reliable professional with a proven track record at Franks Grill, excelling in customer service and quality control. Recognized for enhancing operational efficiency and training staff, while adeptly managing high-volume orders. Strong multitasking and problem-solving skills ensure exceptional service delivery and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Take-Out Specialist

Franks Grill
12.2023 - 08.2025
  • Coordinated high-volume take-out orders, ensuring accuracy and timely preparation for customers.
  • Managed customer inquiries regarding menu options and order status to enhance service experience.
  • Trained new staff on take-out procedures and quality standards to maintain operational excellence.
  • Streamlined packaging processes to improve efficiency and reduce food waste during take-out service.

Restaurant Waiter

Franks Grill
12.2023 - 08.2025
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Monitored inventory levels of supplies and communicated needs to management promptly.

Expeditor

Hanz Diner
01.2022 - 11.2023
  • Monitored inventory levels, ensuring timely replenishment of stock to meet production demands.
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.

Education

GED -

Mayde Creek High School
Katy, TX

Skills

  • Excellent customer service
  • Quality control
  • Quick learner
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Time management abilities
  • Adaptability
  • Problem-solving aptitude

Timeline

Take-Out Specialist

Franks Grill
12.2023 - 08.2025

Restaurant Waiter

Franks Grill
12.2023 - 08.2025

Expeditor

Hanz Diner
01.2022 - 11.2023

GED -

Mayde Creek High School

Similar Profiles

CREATE PROFILE
Caleb Purcell