Jacob Weber
Pittsburgh,PA
Overview
5
5
years of professional experience
Work History
Take-Out Specialist
Pasta Too
Bethel Park, PA
02.2019 - Current
- Received payments, returned accurate change and closed checks in POS system.
- Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
- Resolved customer complaints by executing swift solutions and escalated major issues to supervisor for remediation.
- Assisted in maintaining store cleanliness, including wiping down tables, sweeping floors and taking out trash.
- Performed inventory management duties by tracking stock levels.
- Restocked shelves with supplies when necessary.
- Verified customer orders to ensure accuracy.
- Trained newly hired employees according to company procedures.
- Coordinated with kitchen staff to prepare food items as ordered.
- Trained new employees on proper take-out procedures.
- Kept work area organized throughout shift hours.
- Promoted repeat business by building relationships with key customers.
Sales Associate
GNC Live Well
Bethel Park, PA
05.2021 - 06.2022
- Led district in membership sales.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Assessed customer needs to provide assistance and information on product features.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
Associates of Business - Business Management
Community College of Allegheny County
Pittsburgh, PA06-2024
High School Diploma -
Thomas Jefferson High School
Pittsburgh, PA06-2021
Skills
- Food Safety
- Order Packaging
- Quality Control
- Payment Processing
- Excellent customer service
- Phone Etiquette
- Data Entry
- Customer Service
- Money Handling
- Price memorization
- Interpersonal Skills
- Analytical Thinking
- Promotional support
- Retail loss prevention
- Product Sales
- Inventory Control
- Upselling
- Customer Needs Assessment
- Cash Handling
- Merchandise Display
- Excellent communication skills
- Time Management
- Stocking and Receiving
- Written and oral communication skills
- Negotiation Tactics
- Positive and professional
- Policy and Procedure Adherence
- Cash Handling Accuracy
- POS System Operation
Accomplishments
- Volleyball Varsity Starter and Captain for 3 years
- Captain of Baseball Team for 2 years
Affiliations
Weight-Lifting
Running
Timeline
Sales Associate
GNC Live Well
05.2021 - 06.2022
Take-Out Specialist
Pasta Too
02.2019 - Current
Associates of Business - Business Management
Community College of Allegheny County
High School Diploma -
Thomas Jefferson High School