Grace Yerkes
Caledonia,MI
Summary
Driven professional with experience in maximizing operational efficiency in a fast-paced environment. Expertise in coordinating team efforts and training new staff, contributing to improved service delivery and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Take-Out Specialist
Peppinos Pizzeria Sports Grille
Kentwood, MI
08.2023 - Current
- Processed take-out orders efficiently, ensuring accuracy and prompt service for customer satisfaction.
- Collaborated with kitchen staff to streamline order preparation and minimize wait times.
- Coordinated back-end expo activities to enhance order accuracy and speed of service delivery.
- Maintained cleanliness and organization of take-out area to enhance operational efficiency.
- Assisted in training new team members on best practices for take-out service and customer interaction.
- Coordinated and managed prompt delivery of catering orders to support event success.
Education
Bachelor of Science - Counseling Psychology
Central Michigan University
Mount Pleasant, MI12-2028
High School Diploma -
Byron Center High School
Byron Center, MI05-2025
Skills
- Excellent customer service
- Patience and empathy
- Quick learner
- Teamwork and collaboration
- Time management
- Reliability
- Team leadership
- Food preparation
Timeline
Take-Out Specialist
Peppinos Pizzeria Sports Grille
08.2023 - Current
Bachelor of Science - Counseling Psychology
Central Michigan University
High School Diploma -
Byron Center High School