I’m Dedicated, reliable and professional with a strong work ethic and a track record of taking ownership of responsibilities. Known for consistently delivering high-quality results and meeting deadlines. I’m Committed to maintaining a strong work ethic and continuously seeking opportunities for growth and improvement. A dependable team player who thrives in fast-paced environments and adapting to new challenges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Field Service Technician
PTR Balers And Compactors
Charlotte, NC
08.2024 - Current
Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Operated hand tools and power equipment according to company safety procedures.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Installed Baler’s and Compactor’s.
Replaced hydraulic cylinders on vertical baler’s and stationary and self contained compactors.
Diagnosed and repaired PLC’s.
Diagnosed and repaired motor starters, and overloads.
Wired electric motors for 220v and 480v.
Installed and repaired dock leveler’s.
Diagnosed and repaired walkie Stacker’s.
Installed dock protection, dock bumpers and dock seals.
Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
Maintained company field response vehicle stocked with repair and replacement parts valued over $80,000.
Field Service Technician
Catawba Baler & Equipment
Greensboro, NC
02.2024 - 08.2024
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Operated hand tools and power equipment according to company safety procedures.
Followed safety procedures to avoid injuries in field.
Maintained company field response vehicle stocked with repair and replacement parts.
Worked on several different machines including PTR, Wastequip, Cram A lot, pinnacle compactors, etc
Installed and diagnosed hydraulic cylinders
Installed and diagnosed transformers
Install and diagnosed PLC
Diagnosed shorted out wiring
Diagnosed bad limit switches
Diagnosed bad proxy switches
Truck Driver
Crews Transport
Greensboro, NC
04.2022 - 02.2024
Maximized load safety by balancing, securing, and weighing products.
Verified contents of inventory loads against Bills of Lading.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Dropped and hooked trailers and changed configuration of equipment.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Owner
First-One
Thomasville, Nc
01.2018 - 02.2024
Negotiated contracts and agreements with business partners, vendors, and customers
Built solid foundation of business acumen, technical skills, and proven practices for daily operations
Managed the daily operations related to customer service, inventory management, and marketing.
Helper
Hedrick Creative Building, LLC
Lexington, Nc
12.2016 - 01.2018
Used hand or power tools to accomplish work according to specifications
Unloaded and staged materials for construction projects, ensuring that the proper materials were readily available
Used problem-solving skills and critical thinking to identify and resolve issues and safety risks
Followed instructions from supervisors and other contractors
Helped Illustrate processes for assembling or constructing components or structures
Worked with various tools, such as hammers, saws, and drills
Loaded and unloaded construction materials at sites
Completed tear-down of existing structures to prepare for new construction
Cut timber and lumber to specified dimensions
Collaborated with project managers and site supervisors to understand daily responsibilities
Sanded and smoothed surfaces to remove ridges
Dug trenches and compacted earth to prepare for new construction.