Hi, I’m
Caleb Richardson
Porter,TX
Summary
Driven Systems Administrator with experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
4
years of professional experience
Work History
The Home Depot Distribution Center
DC Systems Coordinator
04.2022 - Current
Job overview
- Oversaw continuous development of tools and workflows to manage critical business processes.
- Managed use of various types of databases and configured, installed and upgraded new ones.
- Configured hardware, devices, and software to set up work stations for employees.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Configured hardware and granted system permissions to new employees.
- Monitored systems in operation and quickly troubleshot errors.
- Provided basic troubleshooting and desktop support.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Performed tests of functionality, security, and performance of different workstations and devices.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Completed reports detailing network and systems performance and downtime issues.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Monitored networks and network devices to resolve technical problems quickly.
- Installed and configured network printers and other peripheral devices.
DP Communications
Low Voltage Cable Technician
12.2020 - 04.2022
Job overview
- Identified problematic components and wiring issues and applied troubleshooting techniques.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Demonstrated system use, maintenance and care to customers.
- Worked according to applicable fire and electrical codes for customer safety.
- Trained newly hired technicians on proper installation of low voltage wiring systems.
- Completed and submitted job tracking to supervisors to cover expenses and labor hours.
- Installed and configured new devices and system components.
- Read blueprints and schematics to correctly place equipment.
- Researched and recommended network and data communications hardware and software.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Responded to service requests during and after business hours.
- Coordinated installation of new users and relocations of existing users.
- Worked closely with network administrators and server engineers to deliver quality service.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Tradestar Staffing
Temp Worker
10.2019 - 10.2020
Job overview
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Read blueprints and schematics to correctly place equipment.
- Worked closely with network administrators and server engineers to deliver quality service.
- Coordinated installation of new users and relocations of existing users.
- Installed and configured new devices and system components.
- Assembled communication equipment such as wiring, switching equipment, and power apparatus.
- Maintained detailed records of all cabling and telecommunications activities and equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Education
New Caney High SchoolNew Caney, TX
High School Diploma
05.2018
Skills
- Critical Thinking
- Project Scopes
- Technical Support and Assistance
- Operational Efficiency
- User Experience
- Hardware and Software Installation
- Specification Understanding
- Training and Development
- Project Coordination
- Technical Support
- Device Configuration
- Troubleshooting
Timeline
DC Systems Coordinator
The Home Depot Distribution Center
04.2022 - Current
Low Voltage Cable Technician
DP Communications
12.2020 - 04.2022
Temp Worker
Tradestar Staffing
10.2019 - 10.2020
New Caney High School
High School Diploma
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