Summary
Overview
Work History
Education
Skills
Timeline
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Caleb Roberson

Operations Manger II
Grove City,OH

Summary

Air Force Veteran with over a decade of management and leadership experience in two of the top Fortune 500 retail companies, Amazon and Walmart. Proven expertise in peer development, lean process management, and finance. Recognized for driving operational excellence and implementing innovative solutions that enhance productivity and foster a culture of continuous improvement.

Overview

16
16
years of professional experience
4
4
years of post-secondary education

Work History

Operations Manager II

Amazon
09.2024 - Current
  • Led initiatives to boost productivity above 80% by optimizing fast start and strong finish travel waste, modifying the morning fast start process across all shifts, and relocating time clocks to minimize end-of-shift walk time.
  • Improved inclusion efforts for Inbound and ICQA by facilitating round table discussions during monthly 1-on-1s, resulting in an overall average site-wide increase of 6%.
  • Transformed the inbound capacity reporting system from manual hourly entry to an automated process, significantly reducing manual input errors and enhancing accuracy. This tool is vital for calculating hourly volume, performance, and tracking daily improvement success, rolled out initially in BOS7, MKC4, and CMH2, and managed for DET1.
  • Covered the Inbound Operations Manager role at BOS7, where I established weekly planning, provided space recommendations, and directed efforts to reduce backlog and resolve discrepancies in receiving volume.
  • Trained new Area Managers at CMH2 and BOS7, laying the groundwork for the North Star process and TRNP planning, while developing performance reports to empower managers to independently run their shifts and enhance their understanding of key performance drivers through consistent peer guidance.
  • Completed a sustainability project focused on waste reduction by implementing a mechanism for safely disposing of damaged knife blades, promoting preventive safety measures, and enabling the recycling of plastic knives instead of discarding them in trash bins.

Logistics Manager Caselot/Rsr

Walmart Distribution
08.2019 - Current
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Improved process efficiency by implementing new cart retrieval process and correcting poor work habits to improve quality.
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.

Logistics Manager: Shipping

Walmart Distribution
12.2020 - 09.2023
  • Lead warehouse in safety with over 5 years with no OSHA recordable accidents and ultimately won Safety Distribution Center of the Year for 2021
  • Solved DC's leading power equipment injury in 2022 by designing a new shipping-lane workflow process which eliminated accidents of that type and increased safety standards resulting in zero injuries since implementation.
  • Analyzes profit and loss statements quarterly to identify where to improve and reduce costs.
  • Cut warehouse cost by improving shipping retention in the largest department and reducing reliance on consistent overtime by 42%.
  • Responsible for creating, forecasting and implementing outbound daily strategy to service stores timely and efficiently.
  • Responsible for daily shipping yard strategy to service all departments and provide warehouse volume flow.
  • Managed over 11 million in inventory daily and 76 associates.
  • Handles daily shipping responsibilities to stores overseeing more than 200,000 cases per day.
  • Created and enforced detailed organization processes to decrease ship-void quality and increase service standards to stores.
  • Conducts daily research to address shipping errors and packaging mistakes and eliminates processes that help create them.

Receiving Lead

Walmart Distribution
08.2013 - 08.2018
  • Trained all new hires on receiving processes, equipment, and quality standards. Over 3000 hours in training.
  • Supervised dock flow and assigned workload to associates to complete receiving schedule of over 100000 cases daily.
  • Processed rework quality and identify quality mistakes to prevent future mistakes.
  • Supervised dock associates to maintain an organized and clean work environment.

Munitions Systems Specialist

Air Force
09.2008 - 09.2014
  • Completed preventive and reparative maintenance on aircraft electronics and computer systems.
  • Monitored parts department and placed orders for maintenance supplies on consistent basis.
  • Identified issues, analyzed information and provided solutions to problems.
  • Provided for servicing, maintenance and protection of aircraft while away from home station.

Education

MBA - Finance

Bowling Green State University
Bowling Green, OH
12.2022 - 12.2023

Bachelor of Science - Business Management

Bellevue University
Bellevue, NE
08.2019 - 09.2022

Skills

    Strong background in Microsoft Office Suite

    Business Performance Metrics, KPIs, SLAs, DMAIC

    Continuous Improvement, Lean Problem Solving, 5s, Flow Chart, Kaizen

Timeline

Operations Manager II

Amazon
09.2024 - Current

MBA - Finance

Bowling Green State University
12.2022 - 12.2023

Logistics Manager: Shipping

Walmart Distribution
12.2020 - 09.2023

Logistics Manager Caselot/Rsr

Walmart Distribution
08.2019 - Current

Bachelor of Science - Business Management

Bellevue University
08.2019 - 09.2022

Receiving Lead

Walmart Distribution
08.2013 - 08.2018

Munitions Systems Specialist

Air Force
09.2008 - 09.2014

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Caleb RobersonOperations Manger II