
Proven leader and customer engagement expert, adept in workplace safety and cash handling, significantly enhanced customer satisfaction at Subway by mentoring staff and streamlining operations. Skilled in organizing events and managing product displays, consistently ensuring compliance and efficiency.
As a Shoe Clerk at Dick's Sporting Goods, my role involves providing excellent customer service, promoting and selling footwear, managing inventory, ensuring a well-organized department, and offering fitting assistance to customers.
As a Team Lead at Subway, I was responsible for overseeing daily operations and ensuring excellent customer service. I trained and mentored new employees and managed staff performance. I also worked a lot in customer service and handled complaints. I monitored inventory, managed stock rotation, and minimized waste. Additionally, I handled cash management and ensured compliance with health and safety regulations.