Caleb Rodriguez
Lebanon,TN
Summary
Experienced and dedicated Team Leader with a proven track record of building positive rapport, inspiring trust, and guiding teams towards the achievement of organizational goals. Skilled in facilitating cross-departmental collaboration with co-management and top-level leadership, ensuring seamless coordination and effective communication. Recognized as an excellent trainer and mentor, committed to enhancing employee satisfaction and driving business success. Diplomatic and friendly in approach, deeply committed to employee training and development. Hardworking team player with a wealth of experience and knowledge to tackle any operational demand that may arise.
Overview
10
10
years of professional experience
Work History
Warehouse Worker
FedEx Supply Chain
01.2023 - Current
- Processing notebooks, desktops, and servers to send to GDO
- Sorting adapters, cords, and keyboards. Boxing them and putting them into inventory.
- Training new hires and teammates the processes in DEKIT area
- Serving as 5S Auditor, performing general housekeeping while keeping a safe and clean work environment for my teammates.
Overnight Stocking Team Leader / DSD Clerk
Walmart
06.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in backroom.
Package Handler
FedEx Ground
04.2019 - 08.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
Warehouse Worker / Shipping Clerk
Leviton
11.2014 - 04.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
Education
Bachelors - Music Performance
Tennessee Technological University
Watertown High School
05.2014
Skills
Problem-Solving
Active Listening
Delegation
Interpersonal Communication
Communication
Customer Service
Leadership
Computer Skills
Adaptability
Collaboration
PLE Certified
Accomplishments
Completed Management Courses for Walmart
June of 2022.
Courses included:
• Team Building
• Diversity & Inclusion
• Managing Shrinkage & Shortages
• Stocking 2&3 Training
Timeline
Warehouse Worker
FedEx Supply Chain
01.2023 - Current
Overnight Stocking Team Leader / DSD Clerk
Walmart
06.2020 - Current
Package Handler
FedEx Ground
04.2019 - 08.2021
Warehouse Worker / Shipping Clerk
Leviton
11.2014 - 04.2018
Bachelors - Music Performance
Tennessee Technological University
Watertown High School