Summary
Overview
Work History
Skills
Timeline
Generic

Caleb Russell

Denver,CO

Summary

Customer Service Professional with strong background in customer interactions, service solutions and safety procedures. Highly skilled in conflict resolution, communication, problem-solving, ensuring customer satisfaction and loyalty. Focused on accomplishing tasks with little to no supervision and an emphasis on safety.

Overview

6
6
years of professional experience

Work History

Food and Beverage Team Leader

Target
04.2023 - Current
  • Assisted in hiring decisions, onboarding processes, and ongoing staff development initiatives for a well-rounded team dynamic.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Managed daily operations, including scheduling, budgeting, and employee evaluations for continuous improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Deli Production Expert

Target
03.2019 - 04.2023
  • Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
  • Contributed to cost control measures by minimizing ingredient waste through careful portioning practices during food preparation.
  • Expedited order fulfillment during peak hours by prioritizing tasks efficiently and working closely with other team members for support.
  • Assisted in maintaining a well-stocked deli case by replenishing items as needed and rotating products to ensure freshness.

Skills

  • Attention to Detail
  • Adaptability
  • Document and Records Management
  • Team-Oriented
  • Computer Proficiency
  • Sales and Upselling

Timeline

Food and Beverage Team Leader

Target
04.2023 - Current

Deli Production Expert

Target
03.2019 - 04.2023

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Caleb Russell