Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Logistics Processor
Nordstrom
Dallas, TX
01.2024 - Current
Manage the inbound and outbound flow of goods, coordinating with suppliers and customers to ensure timely and accurate deliveries.
Oversaw inventory levels, reconciled discrepancies, and maintained accurate records to support efficient logistics operations.
Facilitate effective communication between different departments to streamline logistics processes and enhance productivity.
Demonstrate strong organizational skills in managing inventory and ensuring proper stock levels.
Service Experience Representative
Nordstrom
Dallas, TX
05.2023 - 01.2024
Provide exemplary customer service, manage various transactions and assisting customers with inquiries and purchases, and ensure a positive experience.
Facilitate the seamless receipt and distribution of online purchased goods, guarantee accuracy and timely delivery.
Maintain professionalism while addressing customer concerns, resolving issues promptly, and enhancing overall customer satisfaction.
Collaborate effectively within a team environment to optimize operational processes and elevate service standards.
Retail Sales Associate
Nordstrom
Dallas, Tx
04.2022 - 05.2023
Assisted customers with finding the right product for their needs.
Provided product information and answered customer questions.
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Demonstrated knowledge of store products and services.
Handled customer complaints in a professional manner.
Stocking Associate
Cinemark
Plano, TX
06.2019 - 08.2022
Handled heavy lifting and organization of merchandise, including unpacking and arranging new goods from scheduled shipments.
Maintained an organized and visually appealing store layout, ensuring all merchandise was correctly shelved and easily accessible to customers.
Demonstrated attention to detail in inventory management and product placement, contributing to the store's efficiency.
Product Engineer (Customer Quality Services – S/A Body) at Toyota Motor North America, Inc.Product Engineer (Customer Quality Services – S/A Body) at Toyota Motor North America, Inc.