SENIOR SERVICENOW DEVELOPER | TECHNICAL LEAD | CERTIFIED PLATFORM SPECIALIST
I am a highly certified and experienced ServiceNow professional with a strong background in custom application development, platform architecture, and cross-functional implementation. Over the past several years, I've had the opportunity to lead and deliver complex ServiceNow solutions for both commercial and federal clients. I specialize in Flow Designer, Service Portal, ATF, and scoped app development, and have worked across a wide range of modules including ITSM, SPM, ITBM, ITOM, and more.
I enjoy solving complex technical problems, mentoring team members, and helping organizations translate their needs into scalable, reliable solutions. My work has consistently involved taking initiative, stepping into leadership roles when needed, and ensuring delivery even in high-pressure situations.
Provided Tier 1 and Tier 2 support; assisted with account administration and end-user training to reduce recurring
support tickets.
Core Certifications:
Micro-Certifications: