Caleb Shirley
Salt Lake City
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Adaptable Assistant General Manager with solid knowledge of customer service principles and management concepts. Collaborative team player bringing 4 years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly.
Overview
7
7
years of professional experience
Work History
Security Officer
Premier Security of Utah
07.2024 - Current
- Assessed and managed high-risk situations, including medical emergencies, overdoes, and behavioral crisis, ensuring appropriate intervention and support.
- Utilized trauma-informed communication and de-escalation techniques to defuse aggressive, volatile, or drug-inducted behaviors while minimizing use of force.
- Assisted in training new security staff on operational procedures and emergency response plans.
- Documented incidents and prepared detailed reports for management review.
Assistant General Manager
Young Restaurant Co.
02.2019 - 01.2023
- Motivated and led team members to work together to achieve targets.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- oversaw correct restocking procedures to maintain operational output.
Education
GED -
GED Testing Services
Salt Lake City, United States01.2023
S.F.O And L.E.O Certification - P.O.S.T
Salt Lake Community College
401 W 9800 S04-2026
Skills
- Report writing
- Security guard license
- Conflict de-escalation
- Metal detector operation
Timeline
Security Officer
Premier Security of Utah
07.2024 - Current
Assistant General Manager
Young Restaurant Co.
02.2019 - 01.2023
GED -
GED Testing Services
S.F.O And L.E.O Certification - P.O.S.T
Salt Lake Community College