Exemplary professional recognized for having sound decision making, communication, and organizational skills. Motivated and committed to working effectively with others or in solitary role. Looking to take on new position and learn new skills.
Overview
5
5
years of professional experience
Work History
Sales Support Associate
Dick's Sporting Goods, Inc
Cranberry Township, PA
10.2024 - Current
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Performed cash, card, and check transactions to complete customer purchases.
Helped customers complete purchases, locate items, and join reward programs.
M1 Abrams Tank Crewman
United States Army
El Paso, Texas
05.2021 - 10.2024
Supervised maintenance of M1A2 Abrams main battle tanks before, during, and after operations during Field training exercises.
Conducted pre-combat checks and planned mission essential tasks before maneuvers and live fire exercises.
Provided guidance and instruction on safe handling of weapons, ammunition, and explosives during operations.
Trained new personnel on basic tasks related to operation of the tanks, as well as daily operations at the company level.
Customer Service Specialist
Dicks Sporing Goods
Cranberry, PA
09.2019 - 01.2021
Provided assistance to customers in navigating website, placing orders, and resolving complaints.
Processed returns, refunds, exchanges according to company policies and procedures.
Answered incoming customer inquiries regarding product and service information.
Education
High School Diploma -
Rochester High School
Rochester, PA
05-2020
Skills
Attention to Detail
Task Prioritization
Adaptability and Flexibility
Problem-solving abilities
Accomplishments
First individual to be promoted to Sergeant from graduating class.
Non- Commissioned Officer in charge of training room
Headquarters Platoon Sergeant
Recipient of Army Commendation Medal, Army Achievement Medal x2, Army Good Conduct Medal, Army Overseas Service Ribbon, National Defense Service Medal, Army Service Ribbon, Korean Defense Service Medal, National Defense Service Medal
Advisor and aid of the company 1st Sergeant and company commander.
References
Sergeants First Class Nathan Peterson (727)-348-0992