Caleb Stelly

• Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
• Trained new employees on proper repair techniques and ensuring knowledge of company and customer policies.
• Enhanced staff productivity with regular training sessions and performance evaluations.
• Ensured compliance with industry regulations through diligent documentation and adherence to established procedures.
• Spearheaded initiatives aimed at enhancing the overall customer experience, resulting in positive feedback from clients and increased brand loyalty.
• Streamlined service processes for improved efficiency and reduced waiting times for customers.
• Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
• Attracted potential customers by answering [Product or Service] questions and suggesting information about other products and services.
• Conducted regular staff meetings to discuss customer service issues and potential solutions.
• Sourced materials and labor to meet facility construction needs.
• Accomplished multiple tasks within established timeframes.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.

• Managed challenging roadside conditions effectively, minimizing downtime caused by adverse weather or traffic incidents.
• Ensured compliance with industry regulations by conducting thorough pre-operations inspections of equipment and maintaining accurate records.
• Assisted in training new wrecker operators, sharing knowledge and expertise to improve team efficiency.
• Improved response times by efficiently navigating routes to reach accident scenes promptly.
• Maintained safety standards while operating heavy equipment, reducing on-site accidents and injuries.
• Expanded company''s client base by consistently delivering exceptional service and fostering positive relationships with customers.
• Promoted a culture of safety within the team through regular communication about best practices and adherence to established protocols.
• Collaborated with local law enforcement agencies for efficient traffic management during vehicle recoveries.
• Contributed to cost reduction initiatives by implementing fuel-efficient driving techniques during towing operations.

• Placed explosives and performed mine-sweeping activities on land.
• Maintained 100% accountability of assigned equipment
• Trained in use of tear gas, passive ordnance, and explosives.
• Located mines through both visual means and use of mine detectors, neutralizing all enemy threats and booby traps.
• Constructed floating bridges and temporary roadways to facilitate movement of large convoys of equipment and personnel to and from battle areas.
• Assured mission success with accurate reconnaissance reports on enemy positions, terrain features, and obstacles.
• Expedited troop mobility with well-executed breaching techniques for natural or man-made obstacles during missions.
• Constructed durable bridges, roads, and field fortifications to facilitate troop movements and logistics support.
• Established secure perimeters around base camps to enhance force protection measures against potential threats.
• Improved safety measures by conducting risk assessments and implementing appropriate mitigation strategies.
• Contributed to overall mission effectiveness through seamless collaboration with other military units and supporting elements.
• Employed, fired and recovered anti-personnel and anti-tank mines.
• Conducted ground reconnaissance for roads, bridges and tunnels and reported findings to commander.
• Conducted vital demolition operations to neutralize enemy assets while minimizing collateral damage.
• Provided critical expertise in the design of temporary structures such as shelters, storage facilities, and defensive barriers in remote locations or austere environments.
• Enhanced team efficiency by developing and implementing tactical plans for combat engineering tasks.

• Improved customer satisfaction by providing timely and efficient transportation services.
• Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
• Kept completely clean driving record with no reportable incidents.
• Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
• Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
• Picked up loads and secured properly to maintain safety and avoid damaging products.
• Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Utilized effective communication skills when interacting with passengers from diverse backgrounds and varying needs.
• Enhanced overall road safety by participating in ongoing defensive driver education courses.

• Responded quickly to emergency maintenance requests for timely on-call support.
• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Operated hand tools and power equipment according to company safety procedures.
• Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Followed safety procedures to avoid injuries in field.
• Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.

• Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
• Trained team members on agency processes, court procedures and investigation strategies.
• Supported the development of new policies within the department by providing input on best practices based on real-world experience.
• Oversaw complex investigations involving multiple jurisdictions, coordinating resources across departments for successful outcomes.
• Improved community relations through participation in public events and forums to discuss safety concerns and gather feedback from residents.
• Reviewed detective case reports for accuracy, integrity, and completeness.
• Guided, mentored, and supervised subordinates to improve job performance and case clearing rates.
• Developed strong relationships with local businesses, schools, and community groups to foster cooperation in addressing crime issues.
• Conducted surveillance on high-risk individuals, gathering vital intelligence that contributed to successful arrests and convictions.
• Obtained and served search warrants related to ongoing cases.
• Participated in court hearings to provide written reports, evidence and verbal testimonies.
• Wrote detailed reports outlining case findings for internal files and legal purposes.
• Investigated complaints brought by members of community by conducting interviews and compiling evidence.
• Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
• Preserved evidence for court hearings and checked integrity of individual pieces.
• Gathered facts from interviews of suspects, witnesses, and complainants.
• Worked undercover operations as buyer or dealer to uncover criminal activities and gather evidence for cases.
• Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
• Obtained and verified evidence by interviewing, observing, and conducting surveillance of suspects and records.
• Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
• Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
• Conducted multi-scope research into suspects to determine criminal activities and suspect operating environments.
• Sent specimens to labs and ran fingerprints through databases to identify individuals of interest.
• Coordinated with law enforcement agencies to respond to security incidents and emergencies.
• Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
• Liaised with local, state, and federal regulatory agencies to streamline investigation completion.

• Promoted a positive image of law enforcement by being approachable and responsive to community concerns.
• Assisted in the apprehension of suspects through effective communication with fellow deputies and law enforcement agencies.
• Participated in specialized training sessions to enhance skills related to firearms handling, defensive tactics, and crisis intervention techniques.
• Served warrants and subpoenas as needed for timely legal proceedings, ensuring proper due process was followed.
• Ensured the security of public gatherings by providing crowd control measures during special events such as parades or festivals.
• Responded to emergency calls to provide assistance to citizens in need.
• Utilized clear communication and interpersonal skills to build relationships with citizens.

Specialized in urban search and rescue operations as part of the Chemical, Biological, Radiological, Nuclear, and high-yield Explosive (CBRNE)

Enhanced Response Force Package. Trained to safely locate, access, stabilize, and extract victims from collapsed structures and hazardous environments. Proficient in breaching, shoring, lifting, and rigging operations using specialized tools and equipment. Operated in joint missions with civil authorities and emergency responders, maintaining high readiness for rapid deployment in disaster and WMD incident zones.

• Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
• Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
• Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
• Answered emergency calls for help from citizens and business owners.

• Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
• Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
• Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
• Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
• Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
• Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
• Coordinated with social services agencies like Child Protective Services or mental health specialists as required during specific incidents.
• Investigated incidents and crimes, collected evidence, and recorded witness statements.
• Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
• Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
• Demonstrated leadership ability within department ranks by mentoring junior deputies and serving as a reliable source of support for colleagues.
• Enhanced public trust by providing professional and compassionate assistance during emergencies.
• Provided security at various community events, ensuring a safe environment for attendees.
• Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
• Improved community safety by conducting routine patrols and responding to emergency calls promptly.
• Conducted thorough investigations that led to the successful prosecution of numerous offenders.
• Reduced criminal activity through diligent surveillance, proactive policing, and collaboration with local businesses and residents.

• Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
• Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
• Secured crime scenes, gathered evidence, and questioned witnesses.
• Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
• Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
• Reduced criminal activity in assigned areas through proactive policing and community engagement.
• Investigated and reported crimes, accidents, offenses, and damage to property.