Caleb Todd
Albuquerque,NM
Summary
Dynamic team leader with a strong background in HVAC support and customer service. Proven ability to enhance operational efficiency through effective problem-solving and collaboration with various professionals. Committed to delivering high-quality service and achieving customer satisfaction.
Overview
5
5
years of professional experience
Work History
HVAC Assistant
KDC Mechanical
Albuquerque, NM
09.2025 - Current
- Participated in training sessions to understand HVAC system components and their functionalities effectively.
- Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
- Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.
Keyholder Manager
Mister Car Wash
Albuquerque, NM
01.2025 - 09.2025
- Supervised daily operations to ensure efficient workflow and adherence to company standards.
- Implemented quality control measures to enhance service delivery and customer satisfaction.
- Conducted regular audits of equipment and facilities, ensuring compliance with safety regulations.
- Collaborated with upper management to develop strategies for increasing store profitability.
Sales Floor Lead
Best Buy
Albuquerque, NM
10.2022 - 09.2023
- Led team to optimize sales floor organization and enhance customer experience.
- Trained and mentored new associates on product knowledge and customer service techniques.
- Implemented visual merchandising standards to drive sales and improve product visibility.
HVAC Assistant
Summit Heating A/C Plumbing & Electric
Littleton, CO
11.2020 - 07.2021
- Assisted in installation and maintenance of HVAC systems, ensuring compliance with safety standards.
- Supported troubleshooting and repair of heating and cooling units, enhancing operational efficiency.
- Collaborated with technicians to perform routine inspections on HVAC equipment, promoting reliability.
Education
No Degree -
Central New Mexico Community College
Albuquerque, NMHigh School Diploma -
Volcano Vista Highschool
Albuquerque, NM05.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Team leadership
- Problem-solving
- Cash handling
- Time management
- Decision-making
- Multitasking and organization
- Product knowledge expertise
- Staff training and development
Accomplishments
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Timeline
HVAC Assistant
KDC Mechanical
09.2025 - Current
Keyholder Manager
Mister Car Wash
01.2025 - 09.2025
Sales Floor Lead
Best Buy
10.2022 - 09.2023
HVAC Assistant
Summit Heating A/C Plumbing & Electric
11.2020 - 07.2021
No Degree -
Central New Mexico Community College
High School Diploma -
Volcano Vista Highschool