Caleb Warfield
Customer Service
Chicago,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Warehouse Packer
FedEx:Ground
03.2023 - 08.2023
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Cashier
Walgreens
09.2022 - 03.2023
- Greeted customers entering store and promptly addressed their needs.
- Welcomed customers, assisting in identifying specific requirements.
- Operated cash register for cash, check, and credit card transactions with high accuracy.
- Worked flexible schedule, including extra shifts, to support business demands.
Intake Specialist
From Ordinary to Extraordinary
07.2020 - 08.2022
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Teen Docent
Universal Studios
08.2021 - 01.2022
- Conducted thorough research on exhibit topics, delivering accurate and relevant tour information.
- Provided valuable feedback on exhibit design, enhancing overall presentation quality.
- Developed public speaking skills through regular tour presentations, simplifying complex concepts for diverse audiences.
Education
High School Diploma -
Plano West Senior High
Plano, TX06-2020
Skills
- Customer service
- Active listening
- Critical thinking
- Relationship building
- Complaint handling
- Team development
- Coordination
- Assertiveness
Timeline
Warehouse Packer
FedEx:Ground
03.2023 - 08.2023
Cashier
Walgreens
09.2022 - 03.2023
Teen Docent
Universal Studios
08.2021 - 01.2022
Intake Specialist
From Ordinary to Extraordinary
07.2020 - 08.2022
High School Diploma -
Plano West Senior High
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