Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Caleigh Dabrowski

Springfield,ILLINOIS

Summary

Versatile professional dedicated to skill acuracy to improve the credit unions operations. Proven track record of achieving high productivity and quality standards. Strong focus on performance and operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Branch Lead

Illinois Educators Credit Union
Springfield, ILLINOIS
12.2024 - Current
  • Monitored essential inventory levels for my branch, such as money and supplies.
  • Making sure my branch is clean and put together for the members.
  • Curating a Saturday schedule, making sure that everyone has an even amount of time in between the Saturdays they work.
  • Creating fun promotions for the members to engage with.
  • Making monthly reports to send to the accounting team.
  • Performed additional duties, such as assisting with side projects, filing insurance, and messaging members who had late loan payments.
  • Managed and resolved any customer complaints while still maintaining good member service.
  • Maintaining the records of transactions for the intended period of time.
  • Implemented measures to reduce losses due to fraud or theft within the branch environment.

Teller

Illinois Educators Credit Union
Springfield, ILLINOIS
06.2023 - 11.2025
  • Identified opportunities to refer customers to other areas of the bank for additional services.
  • Explained the features of various banking products available to customers.
  • Performed daily reconciliation of teller drawer within established limits.
  • Cross-sold additional bank products when applicable to meet customer needs.
  • Explained account information to customers in detail as needed.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Maintained accurate records of all transactions and customer interactions.
  • Reported any operational issues or system problems that occurred during shift promptly.
  • Maintained confidentiality of all customer records and information according to company policies.
  • Answered customer inquiries regarding bank products and services.
  • Identified fraudulent activity or suspicious behavior immediately reported it to management.
  • Adhered strictly to all security procedures related to handling money at the teller window.

Education

High School Diploma -

Springfield High School
Springfield, IL
06-2024

Some College (No Degree) -

Lincoln Land Community College
Springfield, IL

Skills

  • Inventory management
  • Financial reporting
  • Customer service
  • Fraud prevention
  • Sales promotions
  • Team scheduling
  • Effective communication
  • Time management
  • Problem solving

Accomplishments

  • I received an award for my work during the Springfield High School work program.
  • I received an award for my photography class at Lincoln Land Community College.

Affiliations

  • In high school I balanced being a cheerleader, a student and working part time.
  • I work full time as well as balancing at most 4 classes at Lincoln Land Community College.

Certification

  • I am a Notary Public for Illinois.

Timeline

Branch Lead

Illinois Educators Credit Union
12.2024 - Current

Teller

Illinois Educators Credit Union
06.2023 - 11.2025

High School Diploma -

Springfield High School

Some College (No Degree) -

Lincoln Land Community College

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